Michael Dues
Author
Series
Language
English
Formats
Description
In 24 lectures brimming with practical tips, tools, and techniques everyone can use to better manage conflict in his or her professional and personal lives, gain the essential skills of conflict management. As presented by Professor Dues, these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades. You'll gain effective techniques for handling
...Search Tools Get RSS Feed Email this Search