Richard (Change leadership expert) Hawkes

"Leaders know that change is essential and unavoidable, but getting people to buy-in to a painful change process, with no guarantee of success, is hard. This book explains how to build organization-wide momentum for change, without falling afoul of the bureaucracy, cultural complexity, and entrenched power positions. 7 Crucial Conversations for Organizations provides a sophisticated diagnosis of the common ailments that beset an enterprise as it reaches...