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Mapowanie wrażeń: kreowanie wartości przy pomocy ścieżek klienta, schematów usług i diagramów
Author
Kalbach, James
Publisher
Wydawnictwo Helion
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[2017]
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Polish
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Rapid techniques for mapping experiences
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Kalbach, James
Publisher
O'Reilly Media
Pub. Date
[2016]
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English
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