English

Navigation

Library Home Page

Get Library Newsletter updates

Can't find what you're looking for?

Report an issue with your account

Leave feedback about the Catalog

Languages

English

Look for

Main Navigation

Filter Results

Applied Filters

Shelf Location: Adult Nonfiction

Narrow Your Results

Available At

Format

Book (3)

Audience

Adult (3)

Fiction/Non-Fiction

Non Fiction (3)

Subject

Automobile industry and trade -- Customer services -- Germany (1)

Automobile industry and trade -- Germany -- Management (1)

Corporate culture (1)

Customer relations (1)

Customer services (1)

Author

Michelli, Joseph A., 1960 (3)

Language

English (3)

Publication Date

Publication Date from

Publication Date to

Published in the last
year • 5 years • 10 years

Shelf Location

Adult Nonfiction (Remove)

Collection

Browse
» Joseph A. Michelli
» Showing 1 - 3 of 3

Joseph A. Michelli

Sort by

Covers List

Hide Covers

The_Zappos_experience

1) The Zappos experience: 5 principles to inspire, engage, and wow

Author

Michelli, Joseph A

Publisher

McGraw-Hill

Pub. Date

[2012]

Language

English

Book
Show Edition

Available

Central - Adult Nonfiction
658.872 MICHE
1 available

SHARE

Leading_the_Starbucks_way

2) Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people

Author

Michelli, Joseph A

Publisher

McGraw-Hill Education

Pub. Date

©2014.

Language

English

Book
Show Edition

Available

Central - Adult Nonfiction
658.4092 MICHE
1 available

SHARE

Driven_to_delight

3) Driven to delight: delivering world-class customer experience the Mercedes-Benz way

Author

Michelli, Joseph A

Publisher

McGraw-Hill Education

Pub. Date

[2016]

Language

English

Book
Show Edition

Available

Central - Adult Nonfiction
658 MICHE
1 available

Description

Read Description

"Why are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight,"--Amazon.com.

SHARE

Search Tools Get RSS Feed Email this Search

Powered By Aspen Discovery supported by ByWater Solutions
v. 24.04.00

CONNECT WITH US

Loading, please wait

...