Kerry Patterson
Author
Language
English
Description
"The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation, especially difficult ones, leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering...
4) Crucial confrontations: tools for resolving broken promises, violated expectations, and bad behavior
Publisher
McGraw-Hill
Pub. Date
[2005]
Language
English
Author
Language
English
Formats
Description
"From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this popular guide explains why people do what they do and how leaders can influence behavior to drive results"-- Provided by publisher.
Publisher
Empresa Activa
Pub. Date
2022.
Language
Español
Description
Conversaciones CrucialesHerramientas para comunicar mejor cuando m�as se necesitaEste cl�asico de la comunicaci�on con m�as de 5 millones de ejemplares vendidos en todo el mundo, se ha actualizado por tercera vez para permitir a sus lectores contar con las herramientas y las habilidades de comunicaci�on que cada vez son m�as importantes en las empresas actualesLa nueva edici�on trae actualizaciones acerca de c�omo tener las conversaciones...
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