Holding the calm : the secret to resolving conflict and diffusing tension

Book Cover
Average Rating
Published
Oakland, CA : Berrett-Koehler Publishers, [2022].
Status
Available Online

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Format
Edition
First edition.
Language
English
ISBN
9781523001958, 152300195X, 9781523001941, 1523001941

Notes

Bibliography
Includes bibliographical references and index.
Description
"In this book, readers will learn how to diffuse conflict by tapping into tools that will help them identify personalized solutions for every problem. Conflict can be destructive. Thousands of years of history have shown that human beings have always struggled to resolve disputes calmly and nonviolently. Now our society has less respect for its institutions and authority figures than ever because most people don't know how to lead out of a conflict stalemate. But, says Hesha Abrams, it doesn't have to be this way. Holding the Calm is the ultimate guide to help mediators of all kinds develop workable, immediate conflict management skills to approach workplace issues, lawsuits, marriage disputes, and everyday arguments. It is chock full of tools and techniques designed to facilitate civilized discussions involving drastically opposing viewpoints. The book's short chapters are written in an easy, accessible format to impart rich skills, anecdotes, and lessons that will arm leaders with the best approaches to conflict. This book teaches readers how to pick the right solution for the right situation-like when to turn lemons into lemonade and when to reach for the tequila and salt. Reading group discussion guide available in book"-- Provided by publisher.
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O'Reilly O'Reilly Online Learning: Academic/Public Library Edition

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Citations

APA Citation, 7th Edition (style guide)

Abrams, H. (2022). Holding the calm: the secret to resolving conflict and diffusing tension (First edition.). Berrett-Koehler Publishers.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Abrams, Hesha. 2022. Holding the Calm: The Secret to Resolving Conflict and Diffusing Tension. Oakland, CA: Berrett-Koehler Publishers.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Abrams, Hesha. Holding the Calm: The Secret to Resolving Conflict and Diffusing Tension Oakland, CA: Berrett-Koehler Publishers, 2022.

Harvard Citation (style guide)

Abrams, H. (2022). Holding the calm: the secret to resolving conflict and diffusing tension. First edn. Oakland, CA: Berrett-Koehler Publishers.

MLA Citation, 9th Edition (style guide)

Abrams, Hesha. Holding the Calm: The Secret to Resolving Conflict and Diffusing Tension First edition., Berrett-Koehler Publishers, 2022.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

Staff View

Grouped Work ID
2d81d5ce-d522-1d24-f6ec-0fb6273d4c75-eng
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Grouping Information

Grouped Work ID2d81d5ce-d522-1d24-f6ec-0fb6273d4c75-eng
Full titleholding the calm the secret to resolving conflict and diffusing tension
Authorabrams hesha
Grouping Categorybook
Last Update2025-01-24 12:33:29PM
Last Indexed2025-04-11 03:07:06AM

Book Cover Information

Image SourcecontentCafe
First LoadedAug 13, 2023
Last UsedJan 10, 2025

Marc Record

First DetectedMar 20, 2023 10:17:07 AM
Last File Modification TimeDec 17, 2024 08:18:45 AM
SuppressedRecord had no items

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