Salesforce for beginners : a step-by-step guide to optimize sales and marketing and automate business processes with the Salesforce platform

Book Cover
Average Rating
Published
Birmingham, UK : Packt Publishing Ltd., 2022.
Status
Available Online

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Format
Edition
Second edition.
Language
English
ISBN
9781803231327, 1803231327

Notes

General Note
Includes index.
Description
Salesforce is the world's leading Customer Relationship Management (CRM) software, helping businesses connect with their constituents and partners. This book will give you a comprehensive introduction to managing sales, marketing, customer relationships, and overall administration for your organization. You'll learn how to configure and use Salesforce for maximum efficiency and return on investment. This book will teach you how to create activities, manage leads, manage users, set up security, customize your UX, work with third-party applications, build flows, develop your prospects and sales pipeline using opportunities and accounts, understand how you can enhance marketing activities using campaigns and much more. Packed with real-world business use cases, this Salesforce book will show you how to analyze your business information accurately to make productive decisions for your business. As you advance, you'll learn how to build various reports and dashboards in Salesforce to derive valuable business insights. Finally, you'll explore tools such as Salesforce Flows, approval processes, and assignment rules to achieve business process automation and set out on the path to becoming a successful Salesforce administrator. By the end of the book, you will know how to manipulate Salesforce to achieve your business goals.
Local note
O'Reilly,O'Reilly Online Learning: Academic/Public Library Edition

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Citations

APA Citation, 7th Edition (style guide)

Shaalan, S., & Royer, T. (2022). Salesforce for beginners: a step-by-step guide to optimize sales and marketing and automate business processes with the Salesforce platform (Second edition.). Packt Publishing Ltd..

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Shaalan, Sharif and Timothy, Royer. 2022. Salesforce for Beginners: A Step-by-step Guide to Optimize Sales and Marketing and Automate Business Processes With the Salesforce Platform. Packt Publishing Ltd.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Shaalan, Sharif and Timothy, Royer. Salesforce for Beginners: A Step-by-step Guide to Optimize Sales and Marketing and Automate Business Processes With the Salesforce Platform Packt Publishing Ltd, 2022.

MLA Citation, 9th Edition (style guide)

Shaalan, Sharif,, and Timothy Royer. Salesforce for Beginners: A Step-by-step Guide to Optimize Sales and Marketing and Automate Business Processes With the Salesforce Platform Second edition., Packt Publishing Ltd., 2022.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work ID
e734b83e-926f-0420-5d8a-c098d453ad1b-eng
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Grouped Work IDe734b83e-926f-0420-5d8a-c098d453ad1b-eng
Full titlesalesforce for beginners a step by step guide to optimize sales and marketing and automate business processes with the salesforce platform
Authorshaalan sharif
Grouping Categorybook
Last Update2024-10-08 10:55:34AM
Last Indexed2024-12-03 03:34:16AM

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