Building a customer-centric culture : How do leaders continue to retain and satisfy their customers while emerging technologies call for new business models?

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Published
[Cambridge, Massachusetts] : MIT Sloan Management Review, [2018].
Status
Available Online

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Format
Language
English

Notes

General Note
Date of publication from resource description page.
General Note
"From the leadership archive."
Bibliography
Includes bibliographical references.
Local note
O'Reilly,O'Reilly Online Learning: Academic/Public Library Edition

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Citations

APA Citation, 7th Edition (style guide)

(2018). Building a customer-centric culture: How do leaders continue to retain and satisfy their customers while emerging technologies call for new business models? . MIT Sloan Management Review.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

2018. Building a Customer-centric Culture: How Do Leaders Continue to Retain and Satisfy Their Customers While Emerging Technologies Call for New Business Models?. MIT Sloan Management Review.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Building a Customer-centric Culture: How Do Leaders Continue to Retain and Satisfy Their Customers While Emerging Technologies Call for New Business Models? MIT Sloan Management Review, 2018.

MLA Citation, 9th Edition (style guide)

Building a Customer-centric Culture: How Do Leaders Continue to Retain and Satisfy Their Customers While Emerging Technologies Call for New Business Models? MIT Sloan Management Review, 2018.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work ID
87193edf-cec8-ed02-5853-35608bcbc41d-eng
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Grouped Work ID87193edf-cec8-ed02-5853-35608bcbc41d-eng
Full titlebuilding a customer centric culture how do leaders continue to retain and satisfy their customers while emerging technologies call for new business models
Authormit sloan management review
Grouping Categorybook
Last Update2024-10-08 10:55:34AM
Last Indexed2024-10-25 03:24:10AM

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Last UsedAug 27, 2024

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