From the Book - Second edition.
Introduction: you don't have to give up who you are to get what you deserve
The three keys to success: be confident, be prepared, and be willing to walk away
The 10 most common mistakes women make and how to avoid them
Convince: changing the way others see things
Collaborate: changing to a problem-solving approach, or How to satisfy everyone's interests
Create: if you don't like the rules, change the game - changing the way we negotiate
Mars and Venus: negotiating with men versus negotiating with women
Every day can be Valentine's Day: getting what you want from your significant other
Negotiating with your family: if you can negotiate with a two-year-old, you can negotiate with anyone
How to succeed in business: equal pay for equal work - but not unless you negotiate for it
Buying or leasing a car: be prepared for traditional negotiating tactics, or change the way you negotiate
Buying and selling real estate: a woman's place is in the home - whether you're buying or selling
Divorce: don't get even, but get enough
Virtual negotiating for women: when you cannot be there in person
Appendix: negotiating skills and attitudes checklist