- Browse
- » Inclusive leadership
Inclusive leadership
Publisher
John Wiley & Sons, Inc
Publication Date
[2024]
Language
English
Description
Loading Description...
More Details
ISBN
9781394197231
139419725
9781394197255
9781394197248
139419725
9781394197255
9781394197248
Table of Contents
From the Book - First edition.
Part 1: Getting started with inclusive leadership
Part 2: Developing the skills to lead yourself
Part 3: Leading others
Part 4: Cultivating a culture of inclusion and high performance
Part 5: The part of tens.
From the eBook - [First edition].
Intro
Title Page
Copyright Page
Table of Contents
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond the Book
Where to Go from Here
Part 1 Getting Started with Inclusive Leadership
Chapter 1 Establishing the Basics of Leadership and Inclusion
Knowing Why Inclusive Leadership is Important
Summarizing Key Workforce Shifts
Understanding Inclusive Terminology
Belonging
BIPOC
Diversity
Equity and Equality
Implicit bias
Inclusion
Intersectionality
Microaggressions
Neurodiversity
Phobias and -isms
Looking at Leadership Models and Frameworks
Chapter 2 Revealing What the New Generation of Talent Needs at Work
Understanding the Workforce Demographics of the Future
Addressing the Needs of the Changing Workforce
Honing the Competencies and Key Traits of an Inclusive Leader
Tackling the Challenges of Leading a More Diverse Workforce
Unconscious bias
Communication barriers
Cultural differences impeding teamwork
Retaining diverse talent
Developing inclusive leaders from within
Recognizing the Benefits that Top Talent of the Future Brings
Chapter 3 Making the Business Case for More Inclusive Leaders
Accessing a Larger Talent Pool
Enhancing Financial Performance and Company Reputation
Boosting Employee Engagement, Productivity, and Retention
Driving Innovation and Creativity
Growing Customer Loyalty and Expanding New Markets
Digging into Examples of Inclusive Leadership in Action
Biases and lack of visible diversity
Microaggressions and a hostile work environment
Chapter 4 How Inclusive Are You? Assessing Your Effectiveness as a Leader
Understanding Why Assessing Yourself is Important
Identifying Your Passion and Ability to be an Inclusive Leader.
Assessing Your Unique Leadership Skills and Talents
Identifying Your Leadership Style
Selfless leadership style
Transformational leadership style
Transactional leadership style
"Laissez Faire" leadership style
Democratic leadership style
Situational leadership style
Building Your Personal Brand and Reputation
Why building a strong personal brand matters
Why your reputation as a leader matters
Strengthening your personal leadership brand
Diagnosing Your Level of Inclusiveness
Part 2 Developing the Skills to Lead Yourself
Chapter 5 Getting Clear on Your Purpose, Vision, and Values
Knowing the Importance of Your Purpose
Asking the Right Questions to Uncover Your "Why"
Getting Grounded on Your Personal Vision Statement
Establishing and Living Your Personal Values
Chapter 6 Minimizing Your Own Biases and Microaggressions
Defining Unconscious Bias
Figuring Out Microaggressions
Understanding Intent versus Impact
Identifying the Effects of Bias in the Workplace
Sourcing and selecting new talent
Onboarding and orienting new talent
Developing, promoting, and engaging talent
Communicating with talent
Retaining top talent
Interrupting Biased Behaviors
Step 1: Recognize when a bias has occurred
Step 2: Validate or invalidate your bias
Step 3: Chart your path forward
Chapter 7 Leading with Authenticity and Transparency
Defining Authenticity and Transparency and Seeing How They Relate
Authenticity
Transparency
Understanding Why Some Leaders Shy Away from Authenticity and Transparency
Analyzing Your Effectiveness as an Authentic and Transparent Leader
Mastering Authentic and Transparent Leadership
Chapter 8 Demonstrating Empathy and Emotional Intelligence
Understanding Empathy and its Role in Leadership.
Digging into the Three Types of Workplace Empathy
Cognitive empathy
Emotional empathy
Compassionate empathy
Being an empathetic leader
Figuring Out the Four Domains of Emotional Intelligence
Self-awareness
Self-control
Social awareness
Relationship management
Discovering Your Level of Empathy and Emotional Intelligence
Realizing the Need for Greater Empathy and Emotional Intelligence
Applying Empathy and Emotional Intelligence in the Workplace
Chapter 9 Developing Cross-Cultural Competence and Cultural Intelligence
Defining Culture
Knowing the Difference between Cultural Competence and Cultural Intelligence
Discovering Why these Competencies Matter to Leaders
Mapping the Two Mindsets of Intercultural Competence
Monocultural mindset
Intercultural mindset
Exploring the Five Orientations of Cultural Competence
Denial
Polarization
Minimization
Acceptance
Adaptation
Becoming a Culturally Competent and Culturally Intelligent Leader
Part 3 Leading Others
Chapter 10 Assembling and Leading Diverse and Hybrid Teams
Sourcing Diverse Talent
Acclimating New Hires to the Team
Leading Your Team Through Five Stages of Development
Forming
Storming
Norming
Performing
Adjourning
Figuring out what stage your team is at
Maximizing the Benefits of a Diverse Team
Creativity and problem solving
Collaboration
Increased business performance
Engagement and retention
Fostering an Environment of Trust and Belonging
Leading Across Differences and Distances
Avoiding Common Pitfalls when Leading a Diverse Team
Chapter 11 Establishing Trust and Psychological Safety
Defining Trust and Psychological Safety
Outlining the Four Stages of Psychological Safety
Inclusion Safety
Learner Safety
Contributor Safety
Challenger Safety.
Realizing the Benefits of a Trusting and Psychologically Safe Workplace
Identifying the Factors that Drive and Undermine Psychological Safety
Factors that undermine trust and psychological safety
Factors that cultivate trust and psychological safety
Creating Psychological Safety
Increasing Inclusion Safety
Increasing Learner Safety
Increasing Contributor Safety
Increasing Challenger Safety
Measuring Psychological Safety
Recognizing Best Practice Companies
Pixar: "Fail Early and Often"
Eileen Fisher: "Leadership is About Listening"
Barry-Wehmiller: "What We Do Matters"
X Development LLC: "Shoot for the Moon"
Chapter 12 Coaching and Giving Feedback
Acknowledging the Impact of Not Providing Coaching and Feedback
Understanding the Difference between Coaching and Feedback
Customizing Your Coaching Approach using Situational Leadership
Telling
Selling
Participating
Delegating
Avoiding Common Feedback Pitfalls
Being unprepared
Failing to establish trust
Ignoring cultural context
Treating everyone the same way
Avoiding reciprocal feedback
Giving Great Feedback
Before the conversation
During the conversation
After the conversation
Chapter 13 Communicating Inclusively
Recognizing the Benefits of Inclusive Communication
Understanding the Impact of Non-Inclusive Language
Working With Human Resources to Promote Inclusive Language
Practicing Inclusive Communication
Chapter 14 Dealing with Conflict
Addressing the Reasons We Avoid Conflict
Normalizing Conflict as a Tool for Higher Performance
Identifying the Topics We Tend to Avoid
Seeing the Benefits of Engaging in Uncomfortable Conversations
Interpreting Two Models for Managing Conflict
Thomas-Kilman conflict modes
Intercultural Conflict Styles.
Applying Best Practices to Real-World Scenarios
Do you need to engage?
What is the source of the conflict? Where do you stand?
How will you engage?
What is the preferred outcome?
What barriers currently exist?
What are the implications globally or among multiple stakeholders?
Part 4 Cultivating a Culture of Inclusion and High Performance
Chapter 15 Assessing the Employee Experience
Defining the Employee Experience
Evaluating the Current State of Your Company Culture
Checking Out the Culture Spectrum
Exploring the Red Zone
Silence
Fear and retaliation
Power and privilege
Excuses and enabling
Exclusion
Inaction and complacency
Stepping into the Green Zone
Open dialogue and open-door policy
Trust and respect
Principle
Empowerment
Belonging and inclusion
Swift action and high performance
Applying Strategies to Address Gaps in the Employee Experience
Demonstrating Accountability as a Leader
Consistency matters
Taking ownership matters
Sound decision making matters
Providing feedback matters
Communicating effectively matters
Chapter 16 Tracking and Measuring Inclusion Initiatives
Bridging the Accountability Gap
Recognizing the Importance of Measuring Inclusion Initiatives
Looking at Ways to Measure Inclusion Initiatives
Recruitment and selection
Development, advancement, and retention
Employee engagement and job satisfaction
Compensation and benefits
Employer brand
Supply chain and procurement
Avoiding Common Pitfalls When Measuring Inclusion Initiatives
Chapter 17 Advocating for Inclusion
Differentiating Between Advocacy and Activism
Understanding Why Advocacy Is Needed
Defining the Role of an Ally
Identifying Multiple Methods of Advocating
Launching and leading Employee Resource Groups.
Subjects
Subjects
Excerpt
Loading Excerpt...
Author Notes
Loading Author Notes...
Reviews from GoodReads
Loading GoodReads Reviews.
Staff View
Loading Staff View.