Wired to care: how companies prosper when they create widespread empathy

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FT Press,
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In this essential and illuminating book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy, the ability to reach outside of ourselves and connect with other people. When people inside a company develop a shared sense of what’s going on in the world, they see new opportunities faster than their competitors. They have the courage to take a risk on something new. And they have the gut-level certitude to stick with an idea that doesn’t take off right away. People are "Wired to Care," and many of the world’s best organizations are, too.


In pursuit of this idea, Patnaik takes readers inside big companies like IBM, Target, and Intel to see widespread empathy in action. But he also goes to farmers' markets and a conference on world religions. He dives deep into the catacombs of the human brain to find the biological sources of empathy. And he spends time on both sides of the political aisle, with James Carville, the Ragin’ Cajun, and John McCain, a national hero, to show how empathy can give you the acuity to cut through a morass of contradictory information.


Wired to Care is a compelling tale of the power that people have to see the world through each other’s eyes, told with passion for the possibilities that lie ahead if leaders learn to stop worrying about their own problems and start caring about the world around them. As Patnaik notes, in addition to its considerable economic benefits, increasing empathy for the people you serve can have a personal impact, as well: It just might help you to have a better day at work.

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Grouping Information

Grouped Work ID 737523cc-5199-294c-c519-a4e0347f916c
full_title wired to care how companies prosper when they create widespread empathy
author patnaik dev
grouping_category book
lastUpdate 2017-08-14 05:04:24AM

Solr Details

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auth_author2 Mortensen, Peter, 1981-
author Patnaik, Dev, 1970-
author-letter Patnaik, Dev,
author2 Mortensen, Peter, 1981-
author2-role Mortensen, Peter,1981-
author_additional Dev Patnaik with Peter Mortensen.
author_display Patnaik, Dev
availability_toggle_arlington Available Now, Entire Collection
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callnumber-subject HD - Industries, Land Use, Labor
callnumber_sort_arlington 658.8343 PATNA
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local_callnumber_arlington 658.8343 PATNA
local_callnumber_exact_arlington 658.8343 PATNA
local_callnumber_left_arlington 658.8343 PATNA
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oclc (OCoLC)232001954
owning_library_arlington Arlington Public Library, Aurora Hills, Central, Cherrydale, Columbia Pike, Connection Crystal City, Detention Center, Glencarlyn, Local History, Plaza, Shirlington, Westover
owning_location_arlington Westover
physical xi, 251 p. ; 21 cm.
popularity 2
primary_isbn 9780137142347
publishDate 2009
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record_details ils:.b1300461x|Book|Books||English|FT Press,|c2009.|xi, 251 p. ; 21 cm.
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subject_facet Empathy, Interpersonal relations, Organizational effectiveness, Success in business -- Psychological aspects
table_of_contents Getting outside -- The map is not the territory -- The way things used to be -- Reflect what you see -- Walking in someone else's shoes -- Wired to care -- Open all the windows -- Reframe how you see the world -- We are them and they are us -- The golden rule -- The hidden payoff.
target_audience Adult
target_audience_full Adult
title Wired to care : how companies prosper when they create widespread empathy
title_display Wired to care : how companies prosper when they create widespread empathy
title_full Wired to care : how companies prosper when they create widespread empathy / Dev Patnaik with Peter Mortensen
title_short Wired to care :
title_sort wired to care how companies prosper when they create widespread empathy
title_sub how companies prosper when they create widespread empathy