9 Essentials for Exit Interviews

The Importance of Exit Interviews (2:05) --

Use an Online Survey (0:43) --

Pool Data to Identify Trends (1:04) --

Best Time is Soon After Resignation (0:57) --

Use an Independent Person (0:57) --

Encourage Truth by Open Discussion (2:19) --

Use Good Quality Questions (2:15) --

Interview Must Not be Defensive (0:53) --

Pass on Feedback to Manager (1:35) --

Use Information to Drive Improvement (1:35) --

Credits: 9 Essentials for Exit Interviews (1:03)