From the eBook - 1st edition.
Part 1: Planning and Analysis
BRD/Prioritized Product Backlog
Chapter 1: Identifying Requirements
The role of business analysis in identifying requirement sources
Securing support from the project sponsor
Common sources where you can identify business requirements
Identify key stakeholders
Navigate the organization
Identify the key end user
Real-life scenarios with examples
Practical tips for success
Chapter 2: Elicitation and Document Requirements
Requirement elicitation techniques
Interviews / focus groups
Conference room pilots / requirements workshops
Requirement documentation
Practical tips for success
Chapter 3: Prioritizing Requirements
The importance of requirement prioritization
Reviewing prioritization techniques
Dependency map between requirements
Managing prioritization meetings
Practical tips for success
Simple CRM requirement prioritization and roadmap scenario
Reviewing the process flow
Understanding and capturing the current state "as-is"
Current state swim lane process flow diagram
Proven techniques to capture the current state
Identifying gaps and improvement/automation opportunities
Developing the future state
Future state swim lane process flow diagram
Benefits of creating process flows
Chapter 5: Business Requirements Document
Reviewing the need for business requirements documentation
Understanding user requirements and use cases
Exploring functional and non-functional requirements
Non-functional requirements
Learning what level of detail is sufficient
Requirements matrix (prioritized product backlog)
Explaining a typical business requirement document and its key attributes
Practical tips for success
Part 2: Design, Development, and Testing
Iterative Cycles with Prototypes and Conference Room Pilots
Chapter 6: Solution Design and Functional Document
Understanding solution design
Identifying functional requirements
Identifying non-functional requirements