Saving lives: the S.A.F.E. model for resolving hostage and crisis incidents

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Praeger Security International,
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Hammer, a conflict and crisis resolution consultant, details a negotiation approach that hostage negotiators and first responders can use to help save lives in violent or potentially violent situations. First he provides an overview of the emerging area of hostage/crisis negotiation as a field of study and as a practice most often undertaken by police negotiation teams. He then explains the S.A.F.E. model (Substantive demands, Attunement [relational] issues, Face [identity] issues, and Emotional distress), a communication-based approach for negotiating peaceful resolution of violent confrontations. Four in-depth cases are presented, representing domestic, criminal, and suicidal situations. A final chapter discusses ways in which the S.A.F.E. framework may be extended to situations outside of the law enforcement context, in families, communities, and organizations. Appendixes outline the underlying assumptions, theoretical foundations, and testing methods of the approach. The author is professor emeritus of international peace and conflict resolution at The American University's School of International Service. Annotation ©2008 Book News, Inc., Portland, OR (
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Grouped Work ID ed1c85a4-9e60-0271-2d65-ad61bfb8d488
full_title saving lives the s a f e model for resolving hostage and crisis incidents
author hammer mitchell r
grouping_category book
lastUpdate 2017-08-14 05:04:26AM

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author Hammer, Mitchell R., 1951-
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physical x, 259 p. ; 25 cm.
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table_of_contents The devastation of crisis and violence -- The growth of crisis negotiation -- Traditional approaches to crisis negotiation -- The S.A.F.E. model : negotiating substantive demands -- Negotiating attunement and face frames in crisis incidents -- Negotiating emotional distress frames -- The Alpha Incident : to pay for one's sins -- The Bravo Incident : the end of the line -- The Charlie Incident : a Russian agent -- The Delta Incident : a deadline to detonate -- Extending the S.A.F.E. model : where do we go from here? -- Appendix A: The S.A.F.E. model : underlying assumptions and theoretical foundations -- Appendix B: Testing the S.A.F.E. model : a discourse analytic approach.
target_audience Other
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title Saving lives the S.A.F.E. model for resolving hostage and crisis incidents
title_display Saving lives the S.A.F.E. model for resolving hostage and crisis incidents
title_full Saving lives [electronic resource] : the S.A.F.E. model for resolving hostage and crisis incidents / Mitchell R. Hammer
title_short Saving lives
title_sort saving lives the safe model for resolving hostage and crisis incidents
title_sub the S.A.F.E. model for resolving hostage and crisis incidents