Saving lives: the S.A.F.E. model for resolving hostage and crisis incidents

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Praeger Security International,
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Hammer, a conflict and crisis resolution consultant, details a negotiation approach that hostage negotiators and first responders can use to help save lives in violent or potentially violent situations. First he provides an overview of the emerging area of hostage/crisis negotiation as a field of study and as a practice most often undertaken by police negotiation teams. He then explains the S.A.F.E. model (Substantive demands, Attunement [relational] issues, Face [identity] issues, and Emotional distress), a communication-based approach for negotiating peaceful resolution of violent confrontations. Four in-depth cases are presented, representing domestic, criminal, and suicidal situations. A final chapter discusses ways in which the S.A.F.E. framework may be extended to situations outside of the law enforcement context, in families, communities, and organizations. Appendixes outline the underlying assumptions, theoretical foundations, and testing methods of the approach. The author is professor emeritus of international peace and conflict resolution at The American University's School of International Service. Annotation ©2008 Book News, Inc., Portland, OR (
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Grouped Work ID ed1c85a4-9e60-0271-2d65-ad61bfb8d488
Grouping Title saving lives the s a f e model for resolving hostage and crisis incidents
Grouping Author hammer mitchell r
Grouping Category book
Last Grouping Update 2018-08-06 04:40:45AM
Last Indexed 2018-08-21 04:58:36AM

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title_display Saving lives : the S.A.F.E. model for resolving hostage and crisis incidents
title_full Saving lives : the S.A.F.E. model for resolving hostage and crisis incidents / Mitchell R. Hammer
title_short Saving lives :
title_sub the S.A.F.E. model for resolving hostage and crisis incidents