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The mediator's handbook
The mediator's handbook
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Author
Beer, Jennifer E
Publisher
New Society Pub
Publication Date
2012.
Language
English
Book
Show Edition
Available
Westover - Adult Nonfiction
303.69 BEER 2012 4th ed.
1 available
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Contributors
Packard, Caroline C
Stief, Eileen
ISBN
9780865717220
Table of Contents
From the Book - Revised and expanded fourth edition.
Preface
Overview
Getting to the table
The mediation session part I : exploring the situation
The mediation session part II : reaching resolution
Understanding conflict
Supporting the people
Facilitating the process
Solving the problem
Going further.
Subjects
Subjects
Conflict management
Interpersonal conflict
Mediation
Negotiation
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