How Starbucks Saved My Life
(Libby/OverDrive eAudiobook)

"*Starred Review* Yale graduate, prosperous ad exec: Gill has it all. Then he turns 60 and finds himself precipitously bounced from his job and saddled with the triple threats of a ruined marriage, an unexpected newborn, and a brain tumor. Despairing at the prospect of looming poverty, he stops at a Manhattan Starbucks to comfort himself with a latte. By chance he sits down next to Crystal, a young African American woman recruiting new workers for the coffee giant, and she offers him a job. Almost as an act of desperation, he accepts, and he dons the uniform of a barista-in-training at an Upper West Side Starbucks. This son of privilege who had hobnobbed with Queen Elizabeth, T. S. Eliot, and Jackie Onassis, now keeps daily company with a diverse crew of brash young New Yorkers for whom Starbucks' progressive employee benefits and demanding, inspiring standards of public service offer hope. Gill starts at the bottom, cleaning the bathroom, and he has trouble mastering the cash register. Over the months he learns to deeply respect Crystal, to appreciate the mutual support of his coworkers, and to genuinely cherish the passing parade of customers, each unique. To his own astonishment, he realizes that he actually looks forward joyfully to every hectic, exhausting workday. Other corporate giants can only envy the sheer goodwill that this memoir will inevitably generate for Starbucks. What a read."--"Knoblauch, Mark" Copyright 2007 Booklist

The son of New Yorker writer Brendan Gill grew up meeting the likes of Ezra Pound and Ernest Hemingway. A Yale education led to a job at prestigious J. Walter Thompson Advertising. But at 63, the younger Gill's sweet life has gone sour. Long fired from JWT, his own business is collapsing and an ill-advised affair has resulted in a new son and a divorce. At this low point, and in need of health insurance for a just diagnosed brain tumor, Gill fills out an application for Starbucks and is assigned to the store on 93rd and Broadway in New York City, staffed primarily by African-Americans. Working as a barista, Gill, who is white, gets an education in race relations and the life of a working class Joe . Gill certainly has a story to tell, but his narrative is flooded with saccharine flashbacks, when it could have detailed how his very different, much younger colleagues, especially his endearing 28-year-old manager, Crystal Thompson, came to accept him. The book reads too much like an employee handbook, as Gill details his duties or explains how the company chooses its coffee. Gill's devotion to the superchain has obviously changed his life for the better, but that same devotion makes for a repetitive, unsatisfying read. Photos not seen by PW. (Sept.) (c) Copyright PWxyz, LLC. All rights reserved

Ivy League-primed career. Big house. Loving family. Gill lost it all, then took a job at Starbucks that taught him the value of humility and hard work. Starbucks will help promote, Tom Hanks got the film rights, seven countries bought in, and Gill will continue to work at Starbucks. (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

When a formerly high-level exec hits rock bottom, he finds salvation behind the counter at Starbucks. Son of famed New Yorker editor Brendan Gill, the author was unceremoniously fired from J. Walter Thompson after 25 years as a creative director. While trying--and ultimately failing--to run his own consulting business, he engaged in a marriage-ending affair that left him broke as well as unemployed. He subsequently found himself drinking a latte at Starbucks during a "Hiring Open House." When a confident 28-year-old African-American woman offered him a job, Gill found himself transformed from a name-dropping, high-society hobnobber into an everyman who had to relate to people from all walks of life. In the fast-paced world of coffee purveyors, the only thing that counted was his ability to do the job and work alongside the other "partners" (Starbucks-speak for employees). At its core, the narrative is an inspirational story about someone who learned late--but not too late--in life that money and status aren't everything. If Gill is to be believed, Starbucks is a magical realm where people of all races, creeds and lifestyles intermingle, a place where customers treat baristas with respect bordering on hero worship. Unfortunately, what little enlightenment his memoir has to offer is swamped by Gill's mawkish tributes to a mega-corporation. Tom Hanks, whose production company has optioned the book, will have a tough time redeeming this nauseating paean. Way too much sugar. Copyright ©Kirkus Reviews, used with permission.

*Starred Review* Yale graduate, prosperous ad exec: Gill has it all. Then he turns 60 and finds himself precipitously bounced from his job and saddled with the triple threats of a ruined marriage, an unexpected newborn, and a brain tumor. Despairing at the prospect of looming poverty, he stops at a Manhattan Starbucks to comfort himself with a latte. By chance he sits down next to Crystal, a young African American woman recruiting new workers for the coffee giant, and she offers him a job. Almost as an act of desperation, he accepts, and he dons the uniform of a barista-in-training at an Upper West Side Starbucks. This son of privilege who had hobnobbed with Queen Elizabeth, T. S. Eliot, and Jackie Onassis, now keeps daily company with a diverse crew of brash young New Yorkers for whom Starbucks' progressive employee benefits and demanding, inspiring standards of public service offer hope. Gill starts at the bottom, cleaning the bathroom, and he has trouble mastering the cash register. Over the months he learns to deeply respect Crystal, to appreciate the mutual support of his coworkers, and to genuinely cherish the passing parade of customers, each unique. To his own astonishment, he realizes that he actually looks forward joyfully to every hectic, exhausting workday. Other corporate giants can only envy the sheer goodwill that this memoir will inevitably generate for Starbucks. What a read. Copyright 2007 Booklist Reviews.

*Starred Review* At age 63, Yale graduate and advertising executive Gill found himself out of work after losing his job at a well-known ad agency. Nursing his sorrows at a Manhattan Starbucks, he is approached by a young, no-nonsense manager who asks if he wants a job. He accepts and starts working at an Upper West Side Starbucks in a diversified neighborhood. Baker achieves what most narrators strive for: he seems as if he is relaying events that happened to him, rather than the author, who comes to realize that his Starbucks' job is much more satisfying than the corporate world. Baker occasionally speaks in an accent to reflect a foreign-born surgeon or mimics breathing problems of one employee, but mostly he reads this heartfelt account in a straight-from-the-hip fashion. Although this is categorized as a memoir, the book offers plenty of insider information about Starbucks and corporate America to appeal to the business crowd. A delight from start to finish. Copyright 2019 Booklist Reviews.

Gill, son of New Yorker writer Brendan Gill, explains how he was born into privilege, was "downsized" out of his high-powered advertising career, divorced by his wife after the woman with whom he was having an affair became pregnant, and learned that he had a slow-growing brain tumor—all of which ultimately led him to an entry-level job at Starbucks at the age of 64. And that's just the first chapter. Gill's inspirational memoir is a look back on his first year at Starbucks, learning the ropes as a barista. In each chapter, he faces a new challenge, from cleaning up to balancing the register to hosting coffee tastings. The resulting book is a somewhat simplistic but intensely readable tribute to the power of redemption through work, with Gill richly detailing his relationships with his manager, his colleagues, and Starbucks "guests." While telling his life story, he also hits all the appropriate business world notes, riffing on diversity, acceptance, and respect, and even manages to instill a desire for a cup of coffee in his reader. Recommended for all public libraries. [See Prepub Alert, LJ 5/1/07.]—Sarah Statz Cords, Madison P.L., WI

Ivy League-primed career. Big house. Loving family. Gill lost it all, then took a job at Starbucks that taught him the value of humility and hard work. Starbucks will help promote, Tom Hanks got the film rights, seven countries bought in, and Gill will continue to work at Starbucks. Copyright 2007 Reed Business Information.

Baker lends his talent to Gill's memoir, the subject of considerable industry buzz and the basis for a 2008 movie starring Tom Hanks. Baker's enunciation and cadence perfectly match the essence of Gill, a well-bred and erudite—yet down-on-his luck—advertising executive who discovers the true meaning of life while working as a Starbucks barista. Baker also delivers especially evocative performances of Gill's hardworking—but fun-loving—young colleagues Kester and Anthony. His portrayal of store manager and mentor Crystal seems slightly underwhelming given her character's pivotal role in the story. All in all, Baker remains true to the spirit of the material, and his rendition of the workplace banter should ring especially true with service industry veterans. Critics quick to dismiss the project for its high-concept elements will probably remain unmoved, but fans of such popular inspirational/motivational memoirs as Tuesdays with Morrie should find the experience good to the last drop. Simultaneous release with the Gotham hardcover (Reviews, June 4). (Sept.)

The son of New Yorker writer Brendan Gill grew up meeting the likes of Ezra Pound and Ernest Hemingway. A Yale education led to a job at prestigious J. Walter Thompson Advertising. But at 63, the younger Gill's sweet life has gone sour. Long fired from JWT, his own business is collapsing and an ill-advised affair has resulted in a new son and a divorce. At this low point, and in need of health insurance for a just diagnosed brain tumor, Gill fills out an application for Starbucks and is assigned to the store on 93rd and Broadway in New York City, staffed primarily by African-Americans. Working as a barista, Gill, who is white, gets an education in race relations and the life of a working class Joe . Gill certainly has a story to tell, but his narrative is flooded with saccharine flashbacks, when it could have detailed how his very different, much younger colleagues, especially his endearing 28-year-old manager, Crystal Thompson, came to accept him. The book reads too much like an employee handbook, as Gill details his duties or explains how the company chooses its coffee. Gill's devotion to the superchain has obviously changed his life for the better, but that same devotion makes for a repetitive, unsatisfying read. Photos not seen by PW . (Sept.)