The customer rules : the 39 essential rules for delivering sensational service
(Book)
Author
Published
New York : Crown Business, [2013].
Status
Cherrydale - Adult Nonfiction
658.812 COCKE
1 available
658.812 COCKE
1 available
Copies
| Location | Call Number | Status |
|---|---|---|
| Cherrydale - Adult Nonfiction | 658.812 COCKE | Available |
Description
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More Details
Published
New York : Crown Business, [2013].
Format
Book
Physical Desc
189 pages ; 21 cm
Language
English
Notes
General Note
Includes index.
Description
The former executive vice president of Walt Disney World examines how to serve customers with consistency, efficiency, creativity, and sincerity.
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Citations
APA Citation, 7th Edition (style guide)
Cockerell, L. (2013). The customer rules: the 39 essential rules for delivering sensational service (First edition.). Crown Business.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Cockerell, Lee. 2013. The Customer Rules: The 39 Essential Rules for Delivering Sensational Service. Crown Business.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Cockerell, Lee. The Customer Rules: The 39 Essential Rules for Delivering Sensational Service Crown Business, 2013.
MLA Citation, 9th Edition (style guide)Cockerell, Lee. The Customer Rules: The 39 Essential Rules for Delivering Sensational Service First edition., Crown Business, 2013.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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