Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly you're not in the mood)
(Book)

Book Cover
Average Rating
Contributors
Heen, Sheila, author.
Published
New York : Viking, 2014.
Status
Shirlington - Adult Nonfiction
658.312 STONE
1 available
Westover - Recently Returned
658.312 STONE
1 available

Copies

LocationCall NumberStatusDue Date
Central - Adult Nonfiction658.312 STONEChecked OutApril 19, 2024
Aurora Hills - Adult Nonfiction658.312 STONEChecked OutApril 10, 2024
Shirlington - Adult Nonfiction658.312 STONEAvailable
Westover - Recently Returned658.312 STONEAvailable

Description

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Published
New York : Viking, 2014.
Format
Book
Physical Desc
348 pages : illustrations ; 24 cm
Language
English

Notes

Bibliography
Includes bibliographical references (pages 325-335) and index.
Description
"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-but also family, friends, and in-laws-they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development-but we dread it and often dismiss it. That's because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace. The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we've got it backwards and show us why the smart money is on educating receivers- in the workplace and in personal relationships as well. Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education"--,Provided by publisher.
Description
"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers--but also family, friends, and in-laws--they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development--but we dread it and often dismiss it. That's because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace"--,Provided by publisher.
Description
Discover how to turn evaluations, advice, criticisms, and coaching into productive listening and learning. Receiving feedback sits at the junction of two conflicting human desires: we do want to learn and grow, and we also want to be accepted just as we are right now. The authors offer a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.

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Citations

APA Citation, 7th Edition (style guide)

Stone, D., & Heen, S. (2014). Thanks for the feedback: the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly you're not in the mood) . Viking.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Stone, Douglas, 1958- and Sheila, Heen. 2014. Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even When It Is Off Base, Unfair, Poorly Delivered, And, Frankly You're Not in the Mood). Viking.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Stone, Douglas, 1958- and Sheila, Heen. Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even When It Is Off Base, Unfair, Poorly Delivered, And, Frankly You're Not in the Mood) Viking, 2014.

MLA Citation, 9th Edition (style guide)

Stone, Douglas, and Sheila Heen. Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even When It Is Off Base, Unfair, Poorly Delivered, And, Frankly You're Not in the Mood) Viking, 2014.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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