Mindless : why smarter machines are making dumber humans
(Book)

Book Cover
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Published
New York : Basic Books, ©2014.
Status
Central - Adult Nonfiction
303.483 HEAD
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Location
Call Number
Status
Central - Adult Nonfiction
303.483 HEAD
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Description
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Format
Book
Physical Desc
vii, 230 pages ; 22 cm
Language
English
ISBN
9780465018444, 0465018440

Notes

Bibliography
Includes bibliographical references and index.
Description
"We live in the age of Computer Business Systems (CBSs)-the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific examples, whose lead we must follow and extend to the mainstream American economy. Mindless illustrates the shortcomings of CBS, providing an in-depth and disturbing look at how human dignity is slipping as we become cogs on a white collar assembly line. "--,Provided by publisher.
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Citations
APA Citation (style guide)

Head, S. (2014). Mindless: why smarter machines are making dumber humans. New York: Basic Books.

Chicago / Turabian - Author Date Citation (style guide)

Head, Simon. 2014. Mindless: Why Smarter Machines Are Making Dumber Humans. New York: Basic Books.

Chicago / Turabian - Humanities Citation (style guide)

Head, Simon, Mindless: Why Smarter Machines Are Making Dumber Humans. New York: Basic Books, 2014.

MLA Citation (style guide)

Head, Simon. Mindless: Why Smarter Machines Are Making Dumber Humans. New York: Basic Books, 2014. Print.

Note! Citation formats are based on standards as of July 2010. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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