Driven to delight : delivering world-class customer experience the Mercedes-Benz way
(Book)
Author
Published
New York : McGraw-Hill Education, [2016].
Status
Central - Adult Nonfiction
658 MICHE
1 available
658 MICHE
1 available
Copies
| Location | Call Number | Status |
|---|---|---|
| Central - Adult Nonfiction | 658 MICHE | Available |
Description
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More Details
Published
New York : McGraw-Hill Education, [2016].
Format
Book
Physical Desc
xvii, 282 pages : illustrations ; 24 cm
Language
English
Notes
Bibliography
Includes bibliographical references and index.
Description
"Why are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight,"--Amazon.com.
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Citations
APA Citation, 7th Edition (style guide)
Michelli, J. A. (2016). Driven to delight: delivering world-class customer experience the Mercedes-Benz way . McGraw-Hill Education.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Michelli, Joseph A., 1960-. 2016. Driven to Delight: Delivering World-class Customer Experience the Mercedes-Benz Way. McGraw-Hill Education.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Michelli, Joseph A., 1960-. Driven to Delight: Delivering World-class Customer Experience the Mercedes-Benz Way McGraw-Hill Education, 2016.
MLA Citation, 9th Edition (style guide)Michelli, Joseph A. Driven to Delight: Delivering World-class Customer Experience the Mercedes-Benz Way McGraw-Hill Education, 2016.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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