The art of conflict management : achieving solutions for life, work, and beyond
(DVD)

Book Cover
Average Rating
Author
Dues, Michael, 1941-
Contributors
Dues, Michael, 1941- Speaker
Hidenrick, Tony, Producer
Teaching Company, Publisher
Published
Chantilly, VA : Great Courses, [2010].
Status
Available
Central - Adult DVD/ Blu-ray
DVD 650 DUES pt.1 of 2
1 available
Central - Adult DVD/ Blu-ray
DVD 650 DUES pt.2 of 2
1 available

Copies

volumeLocationCall NumberStatus
pt.1 of 2Central - Adult DVD/ Blu-rayDVD 650 DUES pt.1 of 2Available
pt.2 of 2Central - Adult DVD/ Blu-rayDVD 650 DUES pt.2 of 2Available

Description

A series of lectures addressing the nature of interpersonal conflict and how to manage it in its various manifestations.

More Details

Format
DVD
Physical Desc
4 videodiscs (12 hr.) : digital ; 4 3/4 in. + 1 guidebook (iv, 106 pages : illustrations ; 19 cm).
Language
English
ISBN
1598037110, 9781598037111

Notes

General Note
"Course Number 5964."
Creation/Production Credits
Producer, Tony Hidenrick ; academic content supervisor, Pamela Greer ; editor, John McNeill.
Participants/Performers
Lecturer, Professor Michael Dues, University of Arizona.
Description
A series of lectures addressing the nature of interpersonal conflict and how to manage it in its various manifestations.
System Details
DVD; NTSC; full screen presentation.

Table of Contents

Disc 1. Why conflict management matters ; The adversary system ; Morton Deutsch and the concept of win-win ; Perception, perspective, and punctuation ; Managing multiple and conflicting emotions ; Multiple, complex, and changing goals
Disc 2. Power-how much we need and how to use it ; Conflict styles ; Dysfunctional conflict strategies ; Principled negotiation ; Preparing and arranging to negotiate ; Negotiating conflict resolutions
Disc 3. Listening in conflict ; Dynamic patterns in close relationships ; Disruptions in close relationships ; How management theories affect conflict ; The manager's role in dealing with conflict ; Getting professional help with conflict
Disc 4. Helping others manage conflict ; Moral and cultural conflict ; Managing moral conflict-success stories ; Managing conflict's aftermath ; Teaching our children about conflict ; Conflict management
a success in progress.

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Citations

APA Citation, 7th Edition (style guide)

Dues, M., & Hidenrick, T. (2010). The art of conflict management: achieving solutions for life, work, and beyond . Great Courses.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Dues, Michael, 1941- and Tony, Hidenrick. 2010. The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond. Chantilly, VA: Great Courses.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Dues, Michael, 1941- and Tony, Hidenrick. The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond Chantilly, VA: Great Courses, 2010.

Harvard Citation (style guide)

Dues, M. and Hidenrick, T. (2010). The art of conflict management: achieving solutions for life, work, and beyond. Chantilly, VA: Great Courses.

MLA Citation, 9th Edition (style guide)

Dues, Michael, and Tony Hidenrick. The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond Great Courses, 2010.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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