Difficult conversations : craft a clear message, manage emotions, focus on a solution
(Book)
Contributors
Harvard Business Review Press, Publisher
Published
Boston : Harvard Business Review Press, ©2016.
Status
Copies
Location | Call Number | Status | Due Date |
---|---|---|---|
Central - Adult Nonfiction | 658.45 HARVA | Checked Out | April 26, 2024 |
Westover - Adult Nonfiction | 658.45 DIFFI | Checked Out | April 25, 2024 |
Westover - Adult Nonfiction | 658.45 HARVA | Checked Out | May 1, 2024 |
Description
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More Details
Published
Boston : Harvard Business Review Press, ©2016.
Format
Book
Physical Desc
ix, 110 pages ; 18 cm
Language
English
Notes
Bibliography
Includes bibliographical references (pages 101-103) and index.
Description
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. "Difficult Conversations" walks you through: Uncovering the root cause of friction, Maintaining a positive mind-set, Untangling the problem together, and Agreeing on a way forward.--Publisher website.
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Citations
APA Citation, 7th Edition (style guide)
(2016). Difficult conversations: craft a clear message, manage emotions, focus on a solution . Harvard Business Review Press.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)2016. Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus On a Solution. Harvard Business Review Press.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus On a Solution Harvard Business Review Press, 2016.
MLA Citation, 9th Edition (style guide)Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus On a Solution Harvard Business Review Press, 2016.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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