The power of strategic listening
(Book)
Author
Published
Lanham : Rowman & Littlefield Publishers, [2020].
Status
Central - Adult Nonfiction
658.45 LEWIS
1 available
658.45 LEWIS
1 available
Copies
Location | Call Number | Status |
---|---|---|
Central - Adult Nonfiction | 658.45 LEWIS | Available |
Description
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More Details
Published
Lanham : Rowman & Littlefield Publishers, [2020].
Format
Book
Physical Desc
xxii, 160 pages : illustrations ; 23 cm
Language
English
Notes
Bibliography
Includes bibliographical references and index.
Description
Listening is critical in today's organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen. -- from Amazon.
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Citations
APA Citation, 7th Edition (style guide)
Lewis, L. K. (2020). The power of strategic listening . Rowman & Littlefield Publishers.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Lewis, Laurie K. 2020. The Power of Strategic Listening. Rowman & Littlefield Publishers.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Lewis, Laurie K. The Power of Strategic Listening Rowman & Littlefield Publishers, 2020.
MLA Citation, 9th Edition (style guide)Lewis, Laurie K. The Power of Strategic Listening Rowman & Littlefield Publishers, 2020.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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