Catalog Search Results
Author
Language
English
Appears on list
Description
*The basis for the wonderfully funny and moving TV series developed by Amy Poehler and Scout Productions*
A charming, practical, and unsentimental approach to putting a home in order while reflecting on the tiny joys that make up a long life.
In Sweden there is a kind of decluttering called döstädning, dö meaning "death" and städning meaning "cleaning." This surprising and invigorating...
A charming, practical, and unsentimental approach to putting a home in order while reflecting on the tiny joys that make up a long life.
In Sweden there is a kind of decluttering called döstädning, dö meaning "death" and städning meaning "cleaning." This surprising and invigorating...
Author
Publisher
Jossey-Bass
Pub. Date
[2012]
Language
English
Description
"Critical insight from the man Fortune called "the world's leading expert on business strategy"About the only thing a leader can be sure of is that what worked yesterday is unlikely to work today, let alone tomorrow. Never before have businesses faced a more fractured, contentious and dynamic environment. If ever there was a need for fundamentally new thinking about values, competition, leadership, organization talent, and how these things are directly...
Author
Publisher
Harvard Business Review Press
Pub. Date
[2017]
Language
English
Description
Business leaders know that the key to competitive success is smart management of scarce resources. That's why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent, and the energy of the people in your organization--resources that are too often squandered. There's plenty of advice about how to manage them, but most of...
Author
Publisher
Wiley
Pub. Date
2011
Language
English
Description
"The best thinking and actions in the fast-moving arena of collaboration and knowledge management The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today. Build or retrofit your organization for new ways of working and collaboration by using knowledge management. Adapt to...
Author
Series
Publisher
John Wiley & Sons
Pub. Date
2015.
Language
English
Description
A complete guide to using KPIs to drive organisationalperformance Is your business on track to achieve success? Key PerformanceIndicators For Dummies covers the essential KPIs that areuseful to all kinds of businesses, and includes more than 100different ways leaders can monitor and drive performance in theirorganisations. This book helps managers understand the crucial KPIs that shouldbe implemented for all different aspects of the organisation,including...
Author
Publisher
Harper Collins Leadership, an imprint of HarperCollins
Pub. Date
[2019]
Language
English
Description
"Nincompoopery -- terrible customer service, idiotic business processes, and soul-crushing management practices -- surrounds all of us. We lose time, patience, and profits as stuck-in-the-past organizations actively prevent us (and our customers) from getting the value we (and they) deserve. Can't anybody change this? CEO and award-winning business writer John R. Brandt says we can. In Nincompoopery: Why Your Customers Hate You -- And How to Fix It,...
Author
Publisher
Career Press
Pub. Date
2022.
Language
English
Description
"How do you get an hourly employee to give red-carpet customer service? You roll out the red carpet for them, of course. This book discusses recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, and giving them purpose and equitable pay translates into higher productivity and happier customers"--
Author
Publisher
Ballantine Group
Pub. Date
[2023]
Language
English
Description
"We all know we should be learning and growing. But how do you make time while under pressure to perform? Discover the right balance to bolster personal and team success with this revolutionary guide from the CEO of Mindset Works. In order to succeed in a fast-changing world, individuals and companies know they must create a culture of growth mindset: an environment where practice and mistakes are encouraged and learning is integrated into the everyday....
Didn't find it?
Can't find what you are looking for? Try our Materials Request Service. Submit Request