For millions of people, travel by air is a confounding, uncomfortable, and even fearful experience. Patrick Smith, airline pilot and author of the popular website www.askthepilot.com, separates fact from fallacy and tells you everything you need to know: How planes fly, and a revealing look at the men and women who fly them -- Straight talk on turbulence, pilot training, and safety -- The real story on delays, congestion, and the dysfunction of the...