A "fussy--and entertaining--book on the hidden rules of the road in the workplace, and in life, from the standpoint of an admonishing but encouraging workplace grouch and taskmaster. Why the curmudgeon? The fact is, most older, more senior people over us in the workplace are closet curmudgeons. In today's politically correct world, they may hide their displeasure over your misuse of grammar, or your overly familiar use of their first name without...

With case studies, micro strategies, and example language, listeners will learn communication skills that can be practiced and implemented immediately. In today's economy, it's not typically the smartest, hardest working or most technically savvy who succeed. Instead, the ability to communicate well is often the most important precursor to success in the workplace.

The only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week. This inattention has spread to every part of life. The average attention span has shrunk from 12...

Internationally bestselling author Carmine Gallo reveals the secrets to telling powerful, inspiring, and game-changing stories that will help you achieve any goal. --Publisher

"A hands-on blueprint for reliably creating page-turning content (without pulling out your hair) .In the revised and updated edition of Everybody Writes, veteran content marketer and author Ann Handley delivers expert guidance and insight into the process and strategy of content creation, production, and publishing. With practical, how-to advice designed to get results, this new edition features updated examples and developments, as well as a brand-new...

This book explains strategies and techniques for effective communication and presentations in a time of decreased attention spans. Whether pitching a project, giving a speech, selling a product, or writing emails, readers will learn how to design a strong message and say it in second; make routine information come alive; and convey confidence and command attention.

We've all been there. An opportunity presents itself and you have one chance to share your important message. The clock is ticking and in this age of information overload, no business skill is more essential than being able to connect with others quickly, whether in a one-on-one meeting or in front of thousands of people. Terri Sjodin has codified the science of making the message smaller so that the impact will be bigger.

"Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity. Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email. Yet many of us still struggle to write emails that get results....