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Author
Publisher
Harvard Business Review Press
Pub. Date
[2018]
Language
English
Description
Communicating virtually is cool, useful, and becoming more universal every day. But the actual communication is often quite bad. Indeed, everyone agrees that the quality of human connection we feel in virtual meetings, email, and other forms of virtual communication is awful. Worse than boring, virtual communication very often leads to misunderstandings, because it deprives us of the emotional knowledge that helps us understand context. How can we...
Author
Publisher
Harvard Business Review Press
Pub. Date
©2014.
Language
English
Description
Our brains are constantly transmitting and receiving signals of which we are unaware. Morgan highlights recent research that shows how humans are programmed to respond to the nonverbal cues of others. He introduces seven "power cues" which are essential for any leaders in business or the public sector.
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