"The 10th-anniversary edition of the New York Times business bestseller--now updated with "Answers to Ten Questions People Ask." We attempt or avoid difficult conversations every day--whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those...

"The classic, bestselling book on the psychology of racism-now fully revised and updated Walk into any racially mixed high school and you will see Black, White, and Latino youth clustered in their own groups. Is this self-segregation a problem to address or a coping strategy? Beverly Daniel Tatum, a renowned authority on the psychology of racism, argues that straight talk about our racial identities is essential if we are serious about enabling communication...

"For anyone who wants to be heard at work, earn that overdue promotion, or win more clients, deals, and projects, the bestselling author of Captivate, Vanessa Van Edwards, shares her advanced guide to improving professional relationships through the power of cues. If you've ever been interrupted in meetings, overwhelmed in presentations, or even felt awkward during interactions, it's not you, it's your cues! Becoming fluent in the language of cues-the...

"A book about how to use words in a way that is most persuasive"-- "New York Times bestselling author Jonah Berger's cutting-edge research reveals how six types of words can increase your impact in every area of life: from persuading others and building stronger relationships, to boosting creativity and motivating teams." -- inside front jacket flap. Words are how we persuade, communicate, and connect. But certain words have more impact than other:...

"Join Hannah and her friends as they discover why talking to share ideas is important - and fun, too!"--Back cover.

"Nathan doesn't say much. He sure has a lot on his mind, though. At school, Nathan quietly observes the ways his peers communicate. Even when they're not talking, they're expressing themselves in all sorts of ways! By witnessing the beauty of communication diversity, Nathan learns and shows his classmates the essential lesson: Not only does everyone have something to say, but seeking to understand one another can be the greatest bridge to friendship...

The noisy fifth grade boys of Laketon Elementary School challenge the equally loud fifth grade girls to a "no talking" contest.

Amy's great-aunt gives her a magical necklace that gives her the power to talk to animals! Amy can't wait to make new furry friends.

For many animals, communicating is as important to their life chances as finding food and water. Animal Talk is a brilliant introduction to ingenious communication strategies in the natural world. Whether it's releasing a cloud of ink to confuse, roaring to intimidate, dancing to attract a mate or howling to locate one another, the range of messaging methods in the natural world is quite astonishing (and sometimes quite disgusting!). Perfect for children...

"Amy and her animal friends turn detective when things start going missing on the Island. They soon discover there's a furry thief at work, but can they catch the culprit before anything else is stolen?"--P. [4] of cover.