How can you communicate effectively and create meaningful interactions in an increasingly digital world' By teaching. In Make Yourself Clear, educational experts and entrepreneurs Reshan Richards and Stephen J. Valentine explain the many parallels between teaching and business and offer companies, both large and small, concrete advice for building the teaching capacity of their salespeople, leaders, service professionals, and trainers. The rise of...

This book explains strategies and techniques for effective communication and presentations in a time of decreased attention spans. Whether pitching a project, giving a speech, selling a product, or writing emails, readers will learn how to design a strong message and say it in second; make routine information come alive; and convey confidence and command attention.

"Ditch the negative mental habits that derail conversations and destroy projects, and instead discover a framework for forging authentic, enduring, productive connections. All too often, we find our conversations stuck in cyclical patterns of unproductive behavior. We listen half-heartedly, react emotionally, and respond habitually, or what Chuck Wisner calls "sleep talking." Conscious Conversations explores the way we can reframe our thoughts, emotions,...

"By having carefully structured conversations about taboo topics instead of avoiding them altogether, organizations can safely confront biases and stereotypes and become stronger and more inclusive. Politics, religion, race-we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren't handled effectively, they can become more polarizing and divisive,...

"NASA, Pixar, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use"--

With so many digital tools in the workplace, collaboration has gone omnichannel. Given how hyperconnected people are, the authors set out to explore the implications for organizations and teams. In their research, they discovered that always-on connectivity was good for fact finding and information sharing but not for problem-solving, as we tend to assume. For tasks that require imagination, it's better to alternate between connectivity and quiet...

'Organizational research methods' (ORM) are making an ontological turn by studying the nature of Being, becoming, and the meaning of existence in the world. For example, without ontology, there is no 'ground' and no 'theory' in Grounded Theory (GT) This book explores ten ways to develop fourth wave GT that is grounded and theory. 1st wave GT commits inductive fallacy inference, 2nd wave GT bandaids it with positivistic content coding. 3rd wave GT...

As work increasingly cuts across boundaries, it's necessary for you to influence people at all levels of your organisation in order to get your job done. Whether it's your boss (or your boss's boss!), peers or direct reports, Carole Robin describes how to use the law of reciprocity and the theory of exchange to create the currencies that matter to potential allies and create win/win solutions. Dr. Robin explains how the effective use of in uence helps...