"Manage every business problem like you were born for it -- from a problem customer to a career-threatening crisis It's not being negative or pessimistic to assume that something will always go wrong in business and in your career. It's being realistic. What you do when crisis hits is the only thing matters -- and this proven guide delivers everything you need to take positive action with confidence, skill, and professionalism. In What to Do When...

"Hurricanes, wildfires, mass shootings, and pandemics are a reality for 21st century families and small businesses. But here's the truth: Not one of these has to be a disaster. What determines whether an unexpected event becomes a disaster is you. In Design Any Disaster, certified emergency manager and master business continuity practitioner Patrick Hardy reveals to you the secrets of disaster preparedness that helped him build the largest and most...

GLASS JAW is a manifesto in the vein of art of war for an age where scandal can destroy a company's brand and reputation in an instant--from Eric Dezenhall, who runs an elite crisis-management firm in Washington. In this updated edition, Dezenhall examines the intersection of politics and business and the fallout from the corporate “woke” movement "cancel culture," and #MeToo movement. More importantly, he tells us why some players survive attacks...

"With his international bestsellers Guns, Germs and Steel and Collapse, Jared Diamond transformed our understanding of why civilizations rise and fall. Now, in his third book in this monumental trilogy, he reveals how some nations successfully recover from crises while adopting selective changes--a coping mechanism more commonly associated with individuals recovering from personal crises. Diamond compares how six countries have survived recent upheavals--ranging...

El mundo es sorprendido por una pandemia. Los centros de salud colapsan, el sistema educativo se ve amenazado y la estabilidad económica mundial cae. Todos intentan dar una respuesta a esta realidad que implica, no solo una recesión sino un cambio drástico en el corazón de las personas. Amaia está desesperada. Perdió a su abuelo a causa del virus. Su padre quedó varado en el dolor; y la vida de su hermano tambalea entre el alcohol y las drogas....

"In this culmination of five decades of acclaimed studies in presidential history, Pulitzer Prize-winning author Doris Kearns Goodwin offers an illuminating exploration into the early development, growth, and exercise of leadership. Are leaders born or made? Where does ambition come from? How does adversity affect the growth of leadership? Does the man make the times or do the times make the man? In Leadership in Turbulent Times, Goodwin draws upon...

"Renowned political scientist Ian Bremmer draws lessons from global challenges of the past 100 years--including the pandemic--to show how we can respond to three great crises unfolding over the next decade. In this revelatory, unnerving, and ultimately hopeful book, Bremmer details how domestic and international conflicts leave us unprepared for a trio of looming crises--global health emergencies, transformative climate change, and the AI revolution....

"From the ... authors of The Right Nation, [an] ... argument that our current crisis in government is nothing less than the fourth radical transition in the history of the nation-state"--