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3) The Salesforce consultant's guide: tools to implement or improve your client's Salesforce solution
Author
Publisher
APRESS
Pub. Date
[2022]
Language
English
Description
Break down the art and science of Salesforce consulting. This book will help you refine your consulting skills on the Salesforce platform. Author Heather Negley, a seasoned consultant who has completed over 30 Salesforce delivery projects in the past nine years, equips Salesforce professionals with detailed explanations on the stages of a project and the skills you need for each stage. You will learn the type of roles on a project, so that you can...
Author
Publisher
Wiley-ISTE
Pub. Date
2019.
Language
English
Description
Digital transformation is shaping a new landscape for businesses and their customers. For marketing professionals, advancing technology (artificial intelligence, robots, chatbots, etc.) and the explosion of personal data available present great opportunities to offer customers experiences that are ever richer, more fluid and more connected. For customers, this ecosystem is synonymous with new roles. They are more autonomous and have power alongside...
Author
Publisher
Packt Publishing
Pub. Date
2019.
Language
English
Description
Oracle CX Cloud Suite helps companies leverage customer experience to differentiate, innovate, and improve business results. It is the most integrated, and extensible customer experience solution available. With this comprehensive guide to implementing Oracle CX Cloud, administrators of all levels can easily acquire knowledge of the platform.
Author
Publisher
Apress L.P
Pub. Date
2022
Language
English
Description
This is your complete guide to less-code and no-code theories, along with practical application of Microsoft Power Apps and Dynamics 365 CE/CRM Apps. The book covers topics including the configurations, customizations, and enhancements in Microsoft Power Apps and Dynamics 365 CE/CRM Apps. You will start by learning Microsoft Dataverse concepts followed by Microsoft Canvas Apps, model-driven apps, and PowerApps Portals. You will understand how to work...
Author
Series
Publisher
Packt Publishing Ltd
Pub. Date
2022.
Language
English
Description
Salesforce is the world's leading Customer Relationship Management (CRM) software, helping businesses connect with their constituents and partners. This book will give you a comprehensive introduction to managing sales, marketing, customer relationships, and overall administration for your organization. You'll learn how to configure and use Salesforce for maximum efficiency and return on investment. This book will teach you how to create activities,...
Author
Publisher
Packt Publishing, Limited
Pub. Date
2022
Language
English
Description
Drive digital transformation for nonprofits with well-organized volunteer management, donor engagement, fundraising, and grantmaking using the intelligent and powerful capabilities of Salesforce Nonprofit Cloud Key Features Implement NPSP modules to scale varied business operations in nonprofits Administer and automate business processes and tasks with NPSP for nonprofits Customize and extend the standard functionalities of Nonprofit Cloud and NPSP...
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