Catalog Search Results
Author
Publisher
Blackstone Audio
Pub. Date
[2012]
Language
English
Description
In 1999 Joseph Pine and James Gilmore proposed a new way to connect with customers to secure their loyalty. Though the world has changed in many ways since then, the way to a customer's heart has not. With a torrent of brands attacking consumers from all sides, how do you make yours stand out? This fully updated edition makes an even stronger case that experience is the missing link between a company and its potential customers.
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