Organizations and top teams downplay or ignore how hard it is to be a good manager - to skillfully hire, engage, develop, coach, supervise, evaluate, and promote people. Most managers aren't held accountable for building and exercising these critical skills. Instead, they've internalized the strong message that qualities like strategic vision and executive presence matter much more, leaving them and their organizations poorly equipped to deal with...

Anne Scoular began her career as a diplomat, before becoming an international banker and then retraining as an organisational psychologist and business coach. She co-founded Meyler Campbell, which trains senior business people to coach. Anne has served on advisory and accreditation panels for many major global organisations in coaching and has taught workshops on the subject for the Sloan Programme, the most senior programme at London Business School....

The Innovative Business School formulates a blueprint for the innovative business school of the next decade, with proposed areas of innovation which will train executives to transform the coming technological disruptions into an avenue for world economic development and prosperity. Offering a new model of business education, the book maps the way forward for business school innovators in exploring questions related to innovation and strategy needed...

Book Contents - 1. Quality Concepts 2.Leadership and Strategic Quality Management 3.Customer Driven Quality 4.Management System Standards 5.Lean Management 6.Statistical Concepts in Quality 7.Quality Improvement Tools 8.Six Sigma Tools and Techniques 9. Benchmarking 10.Business Process Reengineering 11.Business Excellence Models.

With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding,...

The Facilitator's Guide details the essential workshop procedures (including setup, administration, and follow-up) and provides you with debrief presentation slides. You don't need to be a training professional to use this tool in your organization. Your participants will be able to quickly score and interpret the inventory using the practical Participant Workbook. With the aid of this action guide, they will determine what and how much they are learning,...

"You may have heard of this field of "executive coaching" by now. Perhaps only 40-ish years old as a profession, coaching has experienced meteoric growth over the past two decades. There are a now estimated 70,000 coaches worldwide. Various estimates place the industry at anywhere from $2 billion up to $15 billion per year (US dollars). In the 1980s to early 90s, coaching was initially used mostly for those "problem children" leaders who were in trouble...