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Author
Publisher
PublishAmerica
Pub. Date
2011.
Language
English
Description
Lifestyles and antics of powerful, wealthy individuals at a five-star hotel are reflected through the eyes of a hard-working Manager of Hotel Guest Services for VIPs. Without Reservations: The Art of Looking the Other Way chronicles the challenges of overseeing gracious hospitality services while turning a blind eye to the foibles and frolics of VIP guests. Based in fact, the stories range from humorous to incredible, each account capturing the reader's...
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