Catalog Search Results
1) Rework
Author
Language
English
Description
"Rework" shows you a better, faster, easier way to succeed in business. You'll learn how to be more productive, how to get exposure without breaking the bank, and tons more counterintuitive ideas that will inspire and provoke you.
Author
Series
Very short introductions volume 368
Language
English
Description
Leading management scholar, John Hendry provides a lively introduction to the nature and practice of management. Tracing its development over the last century, he looks not only at what managers do, but also provides an insight into modern management theory, considering the influences of national and organizational culture, the relationship between power and domination, and managing in different cultures. This is an ideal introduction for anyone interested...
Author
Language
English
Formats
Description
The business world is constantly transforming. When restructures, mergers, bankruptcies, and layoffs hit the workplace, employees and managers naturally find the resulting situational shifts to be challenging. But the psychological transitions that accompany them are even more stressful. Organizational transitions affect people; it is always people, rather than a company, who have to embrace a new situation and carry out the corresponding change....
Author
Pub. Date
2019.
Language
English
Formats
Description
How do you get to what's real? Your organization's culture is the key to its success. Strategic planning is essential. People's competencies should be measured and their weaknesses shored up. People crave feedback. These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring...
Author
Publisher
MIT Sloan Management Review
Pub. Date
2018.
Language
English
Description
Digital customer service is becoming more widely adopted, but one place it falls short is in the language and phrases it uses. Many digital service platforms use words that alienate customers rather than engage them; selecting customer-centric language for chatbots and service platforms can make a significant difference in customer satisfaction.
Author
Publisher
Portfolio
Pub. Date
2008.
Language
English
Description
Peter Drucker has been called the inventor of modern management. This user-friendly book helps readers grasp all of Drucker's key ideas on leadership, strategy, innovation, personal effectiveness, career development, and many other topics.
Author
Publisher
MIT Sloan Management Review
Pub. Date
2018.
Language
English
Description
Retail customers may accept different prices on different channels - but retailers need to manage new complexities to make it work. These include understanding what customers value in each channel and how that affects what they will pay, giving store employees the right language for talking about price differences, and working out operational challenges. Getting it right has a real payoff: Retailers that effectively price differently across all channels...
Author
Publisher
Project Management Institute
Pub. Date
2018
Language
English
Description
El éxito o el fallo de cualquier proyecto a menudo articula en qué grado el patrocinador del proyecto--la persona que financia el proyecto y asegura de que se alcancen los beneficios deseados--se relaciona con el proyecto, con el director de proyecto, y con otros interesados. Sin embargo, los ejecutivos que son asignados como patrocinadores de proyecto a menudo tienen poca o muy poca experiencia para entender sus roles y responsabilidades durante...
Author
Publisher
MIT Sloan Management Review
Pub. Date
2017.
Language
English
Description
We are evolving toward the age of networked enterprise, in which the traditional hierarchies of the corporation will be supplanted by self-organizing systems collaborating on digital platforms. In this environment, strong cultures may turn from assets to liabilities.
Author
Publisher
mitp Verlag
Pub. Date
2023.
Language
Deutsch
Description
Agile Unternehmen haben den Vorteil, durch ihre Flexibilit�at besonders gut auf sich schnell ver�andernde M�arkte reagieren zu k�onnen. Dabei nimmt das Thema (S1(BAgile F�uhrung(S0 (Beine Schl�usselrolle ein. Denn wie f�uhrt man Mitarbeiter, die sich gr�o�tenteils selbst steuern? Die Projektmanager und Coaches Steffi Triest und Jan Ahrend verfolgen in diesem Buch einen ganzheitlichen Ansatz, indem sie detailliert auf alle am agilen...
12) How to build a high-trust workplace: the more your employees trust you, the more engaged they'll be
Author
Publisher
MIT Sloan Management Review
Pub. Date
2023.
Language
English
Description
The authors contend that addressing the question (3z(BHow much do my employees trust me?(3y (Bis the real key to employee engagement. They discuss a free tool developed at Deloitte — HX TrustID — that companies can use to gauge employee trust and devise strategies for improving it. They then describe how two organizations — one large, and one small — have used the tool to address leaders’ performance in four areas...
Author
Publisher
MITP
Pub. Date
2019.
Language
Deutsch
Description
Was eine agile Organisation ausmacht und wie sie gesteuert werden kann Zusammenwirken von Mitarbeitern, selbstorganisiertem Team, Leadership und Organisationsstruktur Mit vielen Übungen zum Selbsttest sowie Case Studies Agilität ist eine effektive Projektmanagement-Methode, um auf einen veränderten Markt flexibel zu reagieren. Dabei nimmt das Thema »Führung« eine Schlüsselrolle ein. Wie führt man Mitarbeiter, die sich selbst steuern? Die Projektmanager...
Author
Publisher
MIT Sloan Management Review
Pub. Date
2023.
Language
English
Description
Research shows that the prevailing assumption that workplace deviance stems from a few bad apples is mistaken. Leaders have as strong, if not a stronger, effect on whether employees engage in deviant behaviors than is usually acknowledged. Thus, when employees act badly, savvy leaders take a step back and consider whether and how they may be complicit in that behavior.
Author
Publisher
BCS Learning & Development Limited
Pub. Date
[2018]
Language
English
Description
With real life examples, tips and mini exercises, this book describes six management techniques that will help you develop your leadership capabilities and grow as a leader, including unlocking your creative potential, learning by developing oth.
Author
Publisher
mitp Verlag
Pub. Date
2022.
Language
Deutsch
Description
Der Erfolg von Agilität in einem Unternehmen hängt vom Mindset der Mitarbeiter und Führungskräfte ab. Dabei spielt Achtsamkeit eine entscheidende Rolle. Mitarbeiter achtsam zu führen bedeutet, dass Sie den Menschen in den Mittelpunkt stellen und seine Fähigkeiten fördern, nutzen und gemeinsam weiterentwickeln. Am Beispiel einer häufig vorkommenden Ausgangssituation lernen Sie, die Wirkprozesse zwischen Mindfulness und Agilität konstruktiv...
Author
Publisher
Harvard Business Review Press
Language
English
Appears on list
Description
"The bestselling classic on disruptive innovation, renowned author Clayton M. Christensen. His work is cited by the world's best-known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller-now updated with a fresh new package-innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right-yet still lose market leadership. Read this international bestseller to avoid a similar fate....
Author
Publisher
Thomas Nelson
Pub. Date
[2007]
Language
English
Description
What would happen if a top expert with more than 40 years of leadership experience were willing to distill everything he had learned about leadership into a handful of life-changing principles just for you? It would change your life. John C. Maxwell has done exactly that in The 21 Irrefutable Laws of Leadership. He has combined insights learned from his thirty-plus years of leadership successes and mistakes with observations from the worlds of business,...
Author
Publisher
Productivity Press
Pub. Date
2022.
Language
English
Description
Integrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1) Shelving Guide: Business & Management The backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity...
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