Demonstrate how the fifty top-performing businesses in a range of fields have succeeded through superior customer engagement and outlines an action framework that draws on the examples of leading businesses and management guides.

"Leading futurist Bob Johansen and workplace architect Joseph Press guide organizations and individuals on how to weather the inevitable future of "office shocks." Most people have experienced "office shock" during the past two years, with the pandemic disrupting where and how they work. It's clear that we can't go back to the office the way it was. This book reimagines the office and shows how we can plan for more sustainable ways of working. Instead...

"In an age of pandemics, climate change, and political unrest, you don't have to be a prepper to worry about the future or to wonder how you can prepare for it. Many of us conjure up images of a post-apocalyptic world where life is simple, our needs and goals clear. We imagine the desolate, barren world of Cormac McCarthy's The Road, where starting fires, building shelters, and even picking locks are our most valuable skills. But as underwater archeologist,...