"In finite games, like football or chess, the players are known, the rules are fixed, and the endpoint is clear. The winners and losers are easily identified. In infinite games, like business or politics or life itself, the players come and go, the rules are changeable, and there is no defined endpoint. There are no winners or losers in an infinite game; there is only ahead and behind. The more I started to understand the difference between finite...

A fully revised and updated installment from the bestselling author of The Oz Principle Series.
Two-time New York Times bestselling authors Roger Connors and Tom Smith show how leaders can achieve record-breaking results by quickly and effectively shaping their organizational culture to capitalize on their greatest asset-their people.
Change the Culture, Change the Game joins their classic book, The Oz Principle,...

A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction.

Sutton starts with diagnosis: what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and sometimes surprising strategies for dealing with assholes-- avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. By helping you develop an outlook and personal plan that will help you preserve the sanity in your work life, Sutton also help...

Fewer young people coming into the workforce has serious implications for employers, business owners, and management. Coupled with this, there is a hidden and under-utilized pool of workers aged over 45. This program sheds light on the changing age demographic in the workforce and the benefits that older workers bring to organizations. It enables users to explore the characteristics of an aging workforce, dispel some of the myths, and identify a range...

We make plans based on events proceeding as they should, but, in reality, problems arise more often than not. One of the most important sets of skills, in or out of the office, is problem solving. This program, presented in seminar format, addresses the creative and efficient channeling of energy to resolve problems. A unique five-step method for solving problems is described, and detailed exercises are presented.

Workplace violence has become all too familiar these days. In this ABC News report Susan Solovic explores ways employers can spot signs of trouble and employees can prepare for the worst case scenario.

"The quality of our leadership all starts with our individual intentions, energy, presence, self-care, and choices. Drawn from Cavanaugh's proprietary approach to leadership, Intentional Energetic Presence® (IEP Method®), Contagious You shows you how to "own" your leadership and effectively guide, inspire, and serve those around you. Insightful stories and real-life examples address the areas of team, dealing with failure, leading and changing culture,...

Practical training activities such as case studies, role-plays, and business games are great ways to liven up a training session. This video teaches viewers how to use these techniques to ensure learning has taken place.

The difference between making a sale and making a profitable sale means more than just an extra zero or two on the bottom line. This program narrated by Bob Kimball-author of the American Marketing Association's popular AMA Handbook for Successful Selling and professor of marketing at the University of West Florida-emphasizes the importance of negotiating win-win sales. Key discussion points include getting everything on the table before beginning...