With case studies, micro strategies, and example language, listeners will learn communication skills that can be practiced and implemented immediately. In today's economy, it's not typically the smartest, hardest working or most technically savvy who succeed. Instead, the ability to communicate well is often the most important precursor to success in the workplace.

"In The Type B Manager, Victor Lipman offers a unique lens through which to view the challenging problems of management. While management has long been considered the realm of Type A individuals--hard-driving, competitive high achievers--all too often these high-intensity traits aren't effective when it comes to motivating your employees. Many characteristics of Type B individuals--being more relaxed, less competitive, more reflective, slower to anger--can...

"The city of the future, we are told, is the smart city. By seamlessly integrating information and communication technologies into the provision and management of public services, such cities will enhance opportunity and bolster civic engagement. Smarter cities will bring in new revenue while saving money. They will be more of everything that a twenty-first century urban planner, citizen, and elected official wants: more efficient, more sustainable,...

To help people uncover their talents, Gallup introduced the first version of its online assessment, StrengthsFinder, in the 2001 management book Now, Discover Your Strengths. The book has spent more than five years on bestseller lists and ignited a global conversation, while StrengthsFinder has helped millions discover their top five talents. In StrengthsFinder 2.0, Gallup unveils the new and improved version of its popular assessment and much more....

"The seventh edition of the pioneering guide to generating attention for your idea or business, packed with new and updated information In the Digital Age, marketing tactics seem to change on a day-to-day basis. As the ways we communicate continue to evolve, keeping pace with the latest trends in social media, the newest online videos, the latest mobile apps, and all the other high-tech influences can seem an almost impossible task. How can you keep...

What would you like to change in your life? Be more focused at work? Communicate more effectively? Find work-life balance? Make smarter decisions? Be more patient with your team or family? Have greater self-confidence? Less stress? Just . . . be happier? Often, the biggest obstacle to change lies in our most deeply ingrained habits: those automatic thought processes that operate outside our consciousness, and yet have a profound impact on our...

"Ella es su segunda oportunidad para ser feliz. Con una mirada, una sonrisa y un breve intercambio de palabras, Julianne casi ha logrado atravesar el muro que Cooper ha levantado a su alrededor tras la muerte de su mujer, Laura, con quien llevaba unido desde la adolescencia. Ese muro le impide comunicarse incluso con su hija, Cecilia, que le reprocha constantemente sus silencios y lo responsabiliza de que no sepa más acerca de su madre ausente...