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Author
Pub. Date
2024.
Language
English
Appears on list
Formats
Description
"When Anne Elliott broke up with Ben Wentworth it seemed like the right thing to do, but now eight years later, she's not so sure. In her tourist destination hometown, Anne is comfortable and confident in the life she's built for herself. She has a successful career filling her late mother's shoes as town councilor, executive director of her theater company, and all-around wrangler of eccentric locals, self-centered family members, elaborate festivals,...
Author
Publisher
Harvard Business Review Press
Pub. Date
[2024].
Language
English
Description
"Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyberattack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book. His methods, centered in empathy, active listening, trust-based influence, and emotional...
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