This is service design methods : a companion to this is Service design doing
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Format
Edition
First edition.
Language
English
Notes
Bibliography
Includes bibliographical references and index.
Description
In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format. Caveat: While methods are the building blocks of a service design process, owning a pile of bricks does not make you an architect or even a bricklayer. Success in doing service design certainly requires a mastery of these methods. However, you must also be able to combine them into a process that fits the context and needs of your organization and guide people through this new way of working. This book only contains the building blocks--the methods. It doesn't detail how to assemble them into a cohesive design process or how to plan or manage it. Neither does it describe why people should invest in service design nor explain how to bring service design to life in your organization. For all of this (and more), please read This Is Service Design Doing.
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O'Reilly,O'Reilly Online Learning: Academic/Public Library Edition
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Citations
APA Citation, 7th Edition (style guide)
Stickdorn, M., & Stickdorn, M. (2018). This is service design methods: a companion to this is Service design doing (First edition.). O'Reilly Media.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Stickdorn, Marc and Marc. Stickdorn. 2018. This Is Service Design Methods: A Companion to This Is Service Design Doing. O'Reilly Media.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Stickdorn, Marc and Marc. Stickdorn. This Is Service Design Methods: A Companion to This Is Service Design Doing O'Reilly Media, 2018.
MLA Citation, 9th Edition (style guide)Stickdorn, Marc,, and Marc Stickdorn. This Is Service Design Methods: A Companion to This Is Service Design Doing First edition., O'Reilly Media, 2018.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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Grouped Work ID
724c1f33-d20f-cc5a-585a-c3ddf6ffeb58-eng
Grouping Information
Grouped Work ID | 724c1f33-d20f-cc5a-585a-c3ddf6ffeb58-eng |
---|---|
Full title | this is service design methods a companion to this is service design doing |
Author | stickdorn marc |
Grouping Category | book |
Last Update | 2024-03-29 07:51:22AM |
Last Indexed | 2024-05-21 02:44:46AM |
Book Cover Information
Image Source | default |
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First Loaded | Mar 26, 2023 |
Last Used | May 22, 2024 |
Marc Record
First Detected | Mar 21, 2023 11:48:29 AM |
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Last File Modification Time | Mar 21, 2023 11:48:29 AM |
Suppressed | Record had no items |
MARC Record
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245 | 1 | 0 | |a This is service design methods :|b a companion to this is Service design doing /|c edited/collected/written/designed by Marc Stickdorn [and three others] ; with generous support from the global service design community. |
250 | |a First edition. | ||
264 | 1 | |a Sebastopol, CA :|b O'Reilly Media,|c 2018. | |
264 | 4 | |c ©2018 | |
300 | |a 1 online resource (1 volume) :|b illustrations | ||
336 | |a text|b txt|2 rdacontent | ||
337 | |a computer|b c|2 rdamedia | ||
338 | |a online resource|b cr|2 rdacarrier | ||
504 | |a Includes bibliographical references and index. | ||
520 | |a In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format. Caveat: While methods are the building blocks of a service design process, owning a pile of bricks does not make you an architect or even a bricklayer. Success in doing service design certainly requires a mastery of these methods. However, you must also be able to combine them into a process that fits the context and needs of your organization and guide people through this new way of working. This book only contains the building blocks--the methods. It doesn't detail how to assemble them into a cohesive design process or how to plan or manage it. Neither does it describe why people should invest in service design nor explain how to bring service design to life in your organization. For all of this (and more), please read This Is Service Design Doing. | ||
588 | 0 | |a Online resource; title from title page (Safari, viewed September 12, 2018). | |
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