Catalog Search Results
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Assertive communication skills with clients/residents are highlighted. The ability of assistants to communicate effectively is the key to the quality of care they are able to provide. Aging, disease processes, and other chronic conditions may lead to behavior changes. This program illustrates strategies for effective communication.
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
The moment someone declares, "Its a boy!" or "Its a girl!" the biological make up of that child isnt the only thing established - a process of gendering begins and continues throughout that persons life. One aspect of that process is how we learn to communicate. Based on the premise that males and females learn different ways to relate, this program investigates how communication styles fall onto a continuum of what society deems as masculine and...
Series
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Learn how to communicate effectively to achieve best results: --Promote open and honest communication. --Share information, not gossip. --Build collaborative relationships. --Resolve conflict productively. --Create a warm welcome. --Kanopy.
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
As work increasingly cuts across boundaries, it's necessary for you to influence people at all levels of your organisation in order to get your job done. Whether it's your boss (or your boss's boss!), peers or direct reports, Carole Robin describes how to use the law of reciprocity and the theory of exchange to create the currencies that matter to potential allies and create win/win solutions. Dr. Robin explains how the effective use of in uence helps...
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