"NASA, Pixar, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use"--

"The classic, bestselling book on the psychology of racism-now fully revised and updated Walk into any racially mixed high school and you will see Black, White, and Latino youth clustered in their own groups. Is this self-segregation a problem to address or a coping strategy? Beverly Daniel Tatum, a renowned authority on the psychology of racism, argues that straight talk about our racial identities is essential if we are serious about enabling communication...

After more than 20 years of marriage, Wilson Lewis, son-in-law of Allie and Noah Calhoun (of The Notebook) is forced to admit that the romance has gone out of his marriage. Desperate to win back his wife Jane's heart, he must figure out how to make her fall in love with him again.

"Anidori-Kiladra Talianna Isilee, Crown Princess of Kildenree, spends the first years of her life listening to her aunt's stories and learning the language of the birds, especially the swans. As she grows up, Ani develops the skills of animal speech, but she never feels quite comfortable speaking with people. So when Ani's mother sends her away to be married in a foreign land, she finds herself at the mercy of her silver-tongued lady in waiting, who...

"Drawing and sketching ideas in groups is a smarter way of thinking, communicating, and working. The core method of the book, FIVE DESIGNLOOPS, gives leaders simple drawing tools, techniques and examples of visual collaboration, that can be implemented, in any context, including meetings, strategy sessions, project planning, innovating, business plans, etc. For example, draw your strategy and hang it in the lunch room or next to the coffee machine....

The moment someone declares, "Its a boy!" or "Its a girl!" the biological make up of that child isnt the only thing established - a process of gendering begins and continues throughout that persons life. One aspect of that process is how we learn to communicate. Based on the premise that males and females learn different ways to relate, this program investigates how communication styles fall onto a continuum of what society deems as masculine and...

One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book

DO YOU WORK WITH A MEAN GIRL?

A woman's field guide to the new frontier of professional development—working with other women

Women-to-women relationships in the workplace are . . . complicated. When they're good, they're great. But when they're bad, they can ruin your day, your week—even your year.

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