How can you communicate effectively and create meaningful interactions in an increasingly digital world' By teaching. In Make Yourself Clear, educational experts and entrepreneurs Reshan Richards and Stephen J. Valentine explain the many parallels between teaching and business and offer companies, both large and small, concrete advice for building the teaching capacity of their salespeople, leaders, service professionals, and trainers. The rise of...

"In today's workplace, conversations about diversity are vital but filled with potential pitfalls-award-winning consultant Mary-Frances Winters provides specific, tactical, and compassionate approaches for dialoguing across difference."--

Listening is critical in today's organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within...

"Two coaches to Fortune 500 companies and social enterprises show how to use the social-psychology of human connection and curiosity to drive meaningful workplace communication and collaboration In today's increasingly polarized world, we're struggling to fully understand and respect one other. As a result, we're losing sight of the importance of building and maintaining professional relationships; even forgetting to be curious and listen to each...

"Science is so powerful that the powerful want to control it. From the author of Is Shame Necessary?, comes a biting satire of the techniques used by the corporate world to obfuscate and deny scientific truths. Taking the form of a corporate meeting agenda, The Playbook highlights the tactics used by the business elite to contradict climate change, ignore health risks, and undermine worker safety. The Playbook is a caustic handbook for tobacco, oil,...

Internationally bestselling author Carmine Gallo reveals the secrets to telling powerful, inspiring, and game-changing stories that will help you achieve any goal. --Publisher

More than fifty years after the beginning of the Women's Movement and forty years after passage of Title IX, women are still not "making it" in traditionally male careers. Women start their careers on parity with men but generally end them far earlier, having achieved less status, lower compensation, and less satisfaction than men. Breaking Through Bias explains that it is the stereotypes about women, men, work, leadership, and family that hold women...

"The bestselling author of Carrots and Sticks Don't Work shares his proven conversational techniques for turning workplace confrontations into respectful, successful collaborations. In the workplace, the most common approach to dealing with what we believe will be a difficult or emotionally charged conversation with our bosses, colleagues, or direct reports is, simply, not to. Most of us will do anything to avoid conflict, but the confrontations we...