Whether you're looking to improve your relationship with your spouse, navigate difficult conversations at work, or connect on a deeper level with friends and family, this book delivers simple, practical, proven techniques for improving any relationship in your life.

"Have you ever had the feeling that you're just not getting through to the person you're talking with, or coming across the way you intend to? You're not alone. Our usual approach is to just talk louder, to try harder to get our message through. This is almost always the wrong approach. Why? Because other people almost never see us the way we see ourselves. Fortunately, these distortions in perception are systematic, understandable, and surmountable....

This course provides a theoretical and practical survey of the ideas behind and the practices of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-to-face talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting what one wants, being understood from our point of view,...

Meyers and Nix present a practical and empowering guide to public speaking and becoming a more effective communicator in all areas of one's life.

One of the nation's top relationship doctors outlines his program for repairing damaged relationships between spouses, lovers, co-workers, and family members. From the country's foremost relationship expert and New York Times bestselling author Dr. John M. Gottman comes a powerful, simple five-step program, based on twenty years of innovative research, for greatly improving all of the relationships in your life -- with spouses and lovers, children,...

"Inspire and motivate your team using powerful verbal and nonverbal communication strategies. Today's leaders need to use effective, empathetic communication to bring out the best in their team members and let each individual shine. Kasia Wezowski, a leading researcher on body language and communication skills, combines her cutting-edge research with Marshall Goldsmith's leadership development methodology in this practical and timely resource for...

Birth, death, and conflict-three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication-not just using different words, but rather learning to think differently. "I Hear You" supplies proven techniques for stepping outside one's point of view and seeing things...

A founding CEO and his top salesperson are engaged in a heated clash over her compensation package. A mother and daughter are locked in a nasty cycle of blame and attack. A high-profile executive team is struggling with aggressive political infighting. In all these cases, every effort to talk it out has been unsuccessful. Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit...