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English
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"The 10th-anniversary edition of the New York Times business bestseller--now updated with "Answers to Ten Questions People Ask." We attempt or avoid difficult conversations every day--whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those...
Author
Language
English
Description
You love your child, but does your child feel loved? Every child has a unique way of feeling loved. When you discover your child's love language - and how to speak it - you can build a solid foundation for your child to trust you and flourish as they grow. In this book for parents, teachers, single parents, and more, Drs. Gary Chapman and Ross Campbell offer practical advice for how to discover and speak your child's love language - in dozens of...
Author
Language
English
Formats
Description
"For anyone who wants to be heard at work, earn that overdue promotion, or win more clients, deals, and projects, the bestselling author of Captivate, Vanessa Van Edwards, shares her advanced guide to improving professional relationships through the power of cues. If you've ever been interrupted in meetings, overwhelmed in presentations, or even felt awkward during interactions, it's not you, it's your cues! Becoming fluent in the language of cues-the...
Series
Publisher
Harvard Business Review Press
Pub. Date
©2016.
Language
English
Description
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. "Difficult Conversations" walks you through: Uncovering the root cause of friction, Maintaining a positive mind-set, Untangling the problem together, and Agreeing on a way forward.--Publisher website....
Author
Language
English
Formats
Description
Based on the column of the same name that appeared in The Toast, Hey Ladies! is a laugh-out-loud read that follows a fictitious group of eight 20-and-30-something female friends for one year of holidays, summer house rentals, dates, brunches, breakups, and, of course, the planning of a disastrous wedding. This instantly relatable story is told entirely through emails, texts, DMs, and every other form of communication known to man.The women in the...
Author
Publisher
Harvard Business Review Press
Pub. Date
©2015.
Language
English
Description
"Have you ever had the feeling that you're just not getting through to the person you're talking with, or coming across the way you intend to? You're not alone. Our usual approach is to just talk louder, to try harder to get our message through. This is almost always the wrong approach. Why? Because other people almost never see us the way we see ourselves. Fortunately, these distortions in perception are systematic, understandable, and surmountable....
Author
Publisher
Harvard Business Review Press
Pub. Date
[2018]
Language
English
Description
We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit...
Author
Publisher
Dial Books, an imprint of Penguin Group (USA) Inc
Pub. Date
[2014]
Language
English
Description
Brilliant fifteen-year-old Josie has a knack for languages, but her sister's engagement has Josie grappling with the nature of true love, her feelings for her best friend Stu, and how anyone can be truly herself, or truly in love, in a social language that is not her own.
12) Why?
Author
Publisher
Chronicle Books LLC
Pub. Date
[2019]
Language
English
Description
Would-be supervillain Doctor X-Ray swoops into the mall, threatening destruction, only to be confronted by a little girl asking "why" to his every declaration, until finally he is forced to reveal, and understand, the root of his anger--and so departs in peace.
14) Hablar con extraños: por qué es crucial (y tan difícil) leer las intenciones de los desconocidos
Author
Pub. Date
2020.
Language
Español
Formats
Description
In this thoughtful treatise spurred by the 2015 death of African-American academic Sandra Bland in jail after a traffic stop, New Yorker writer Gladwell (The Tipping Point) aims to figure out the strategies people use to assess strangers-to "analyze, critique them, figure out where they came from, figure out how to fix them," in other words: to understand how to balance trust and safety. He uses a variety of examples from history and recent headlines...
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