"This book makes a case for applying the principles of design thinking to real-world health care challenges. As health care systems around the globe struggle to expand access, improve outcomes, and control costs, Health Design Thinking offers a human-centered approach for designing health care products and services, with examples and case studies that range from drug packaging and exam rooms to internet-connected devices for early detection of breast...

“I find it hard even now to get into focus all these horrors, my mind is really quite incapable of taking in everything I saw because it was all so completely foreign to everything I had previously believed or thought possible.” British Major Ben Barnett’s words echoed the sentiments shared by medical students, Allied soldiers, members of the clergy, ambulance drivers, and relief workers who found themselves utterly unprepared to...

For more than 5,000 years, "old" has been defined as beginning between the ages of 60 and 70. That means most people alive today will spend more years in elderhood than in childhood, and many will be elders for 40 years or more. Yet at the very moment that humans are living longer than ever before, we've made old age into a disease, a condition to be dreaded, denigrated, neglected, and denied. Reminiscent of Oliver Sacks, noted Harvard-trained geriatrician...

There are many potential legal and ethical problems faced every day in the health care setting. Maintaining a good relationship with the patient is one of the health care assistant's strongest safeguard. This program is intended to give your assistants the does and the dont's of the most common situations they face.

Through the comments of a woman with arthritis, the place of spirituality in the management of arthritis is explored in this video. Spiritual needs are also addressed, such as the need for meaning and purpose, hope, and love and relatedness. How clinicians can integrate spirituality into their work with arthritic clients is described, including assessing clients' spiritual and religious beliefs and practices, and assisting them to meet their spiritual...

Part I focuses on establishing sound personal health practices, increasing awareness of body language, learning principles of stress management, time management and setting priorities. Part II focuses on knowing how to make good objective observations, gather the client's subjective input, report and record these observations.

This video illustrates how life threatening illness could impact a person's spirituality. Spiritual issues and needs are explored, as well as how a person's spirituality could impact upon his response to life threatening illness. Spiritual resources that can be used to deal with such illnesses are identified. All of these aspects are explored in an interview with a young adult diagnosed with leukemia. The role of the nurse in providing spiritual care...

Culturally competent care adapts care interventions to the cultural needs and preferences (ethnic and religious beliefs, values, and practices) of diverse clients. This program provides practical and effective methods of recognizing and dealing with the special needs of different cultures.

Every year, millions of Americans are overcharged and underserved while the health care industry makes record profits. We know something is wrong, but the layers of bureaucracy designed to discourage complaints make pushing back seem impossible. At least, this is what the health care power players want you to think. Never Pay the First Bill is the guerilla guide to health care the American people and employers need. Drawing on 15 years of investigating...