"Most business models are transactional. They are focused on a specific exchange. They match riders with drivers, sellers with buyers, hosts with travelers. They thrive on enormous scale, huge distribution networks, and brand recognition. But then along comes a rival that is small, nimble, and doesn't care much about its brand, and it either rushes past you or mows you down. In The Interaction Field, branding expert and author Erich Joachimsthaler...

For-profit institutions measure their success primarily by monetary gains. But nonprofit institutions are different; they aim for social profit. But how do you measure the success of a social profit institution, where missions are focused on the well-being of people, place, and planet? It is one of the most difficult tasks faced by nonprofit administrations, who find themselves confused, even paralyzed, by the current demand for outcomes measurement,...

Featuring case studies from top brands such as Lyft, Starbucks, Mogul, and SoulCycle, to name a few, this book distills the key practices of the most human companies into applicable advice that any business leader can use to build a human workplace. --

Businesses' past involvement or complicity in atrocities and human rights abuses such as slavery and genocide is a pressing concern for stakeholders today. Managers who meaningfully engage with their companies' past actions can address historic harms while simultaneously contributing to their companies' future success. The authors examine the factors that are pushing companies to take action now, and they offer guidance to help leaders begin the process...

"This book explains that companies that are powered by purpose are ultimately more successful, including in generating profits, than those which are not"--

"Capitalism is broken, but corporate social responsibility, divestment, impact investing, and government intervention won't fix it. Michael O'Leary and Warren Valdmanis examine how we can change the way corporations work to make the world a better place"--

"Environmental, social, and governance (ESG) investments are set to hit $53 billion by 2025 and will likely account for one-third of all global assets under management by that time. Investors must move in this ESG direction-and ensure the companies they invest in do to- to support their portfolios' growth. In addition, leaders who are unaware of sustainability and environmental policies risk fines, reputational damage, and loss of customers and investors....

"One of the world's most respected leaders, former IBM CEO Ginni Rometty overcame childhood and financial struggles to embark on a groundbreaking career that took her from entry-level engineer to eight years as the first woman CEO of an iconic global company. Forty years in business and public advocacy taught Rometty the transformative power of leadership that blends authenticity, relationships, and curiosity with vision, rigor, and conviction. In...

"With the growing need for sustainability management on large resource, infrastructure and power projects, Integrating Sustainability on Major Projects offers project teams and sustainability practitioners the practical advice, tools and resources they need to create better projects. This practitioner's guide offers extensive guidance for influencing stakeholders to integrate sustainability into project delivery. In each chapter, the authors provide...