Offers hints, advice and techniques for developing the confidence and attitude needed to acquire and maintain positive interpersonal relationships with new acquaintances, loved ones, friends, and co-workers.

Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words. That's why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations . Using two-color flowcharts, Lifescripts maps out 171 difficult conversations, guiding you through discussion openers and effective...

"100 Ways to Overcome Shyness is a powerful collection of useful information, case studies, and exercises on how to manage your shyness so you can communicate with people you don't know very well (or at all) in a wide range of personal and professional settings and circumstances. Easy-to-use conversation starters are interspersed with lists and exercises throughout the book. There are also chapters on getting out of awkward conversations graciously,...

Are you burnt out from taking on more than you can handle or accepting less than you deserve? Tired of giving in instead of sticking up for yourself? Sick of saying yes all the time? You're gonna love F*CK NO! No is an acceptable answer, and it's time to start using it. Whether you're a People-Pleaser, Overachiever, Pushover, or have serious FOMO, bestselling "anti-guru" Sarah Knight helps you say what you really mean without being really mean--or...

"One day, Nora returns home from kindergarten upset because a boy in her class told her that she has the legs of a flamingo! When her mother gives her a magic wand to read people's minds, a new and fascinating world opens for her. She discovers that people don't always say what they think or think what they say"--

Este manual ofrece una ayuda valiosa para toda persona que quiera mejorar sus capacidades de comunicación. ¿Por qué hay buen rollo entre dos personas? ¿Cómo hacerse entender por alguien que comunica de forma distinta? ¿Cómo transmitir un mensaje en una situación de estrés? Estas son algunas de las preguntas a las que responde el Process Communication Model® (PCM). Con humor y pedagogía, Gérard Collignon, quien introdujo en Europa el modelo...

The New York Times best-selling author of Unfu*k Yourself turns his attention to love, in this edgy guide that teaches how to deal with the uncertainty, drama, and chaos of what it is to love another human being, and how to have a truly fulfilling relationship.