Switch: How to Change Things When Change Is Hard
(Libby/OverDrive eBook, Kindle)

Book Cover
Average Rating
Contributors
Heath, Chip Author
Heath, Dan Author
Published
Crown , 2010.
Status
Checked Out

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Description

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?The primary obstacle is a conflict that's built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort - but if it is overcome, change can come quickly.In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results:• The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients• The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.

More Details

Format
eBook, Kindle
Street Date
02/16/2010
Language
English
ISBN
9780307590169

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Published Reviews

Publisher's Weekly Review

The Heath brothers (coauthors of Made to Stick) address motivating employees, family members, and ourselves in their analysis of why we too often fear change. Change is not inherently frightening, but our ability to alter our habits can be complicated by the disjunction between our rational and irrational minds: the self that wants to be swimsuit-season ready and the self that acquiesces to another slice of cake anyway. The trick is to find the balance between our powerful drives and our reason. The authors' lessons are backed up by anecdotes that deal with such things as new methods used to reform abusive parents, the revitalization of a dying South Dakota town, and the rebranding of megastore Target. Through these lively examples, the Heaths speak energetically and encouragingly on how to modify our behaviors and businesses. This clever discussion is an entertaining and educational must-read for executives and for ordinary citizens looking to get out of a rut. (Mar.) (c) Copyright PWxyz, LLC. All rights reserved

(c) Copyright PWxyz, LLC. All rights reserved
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Library Journal Review

The Heath brothers (Made To Stick) are back with a manifesto for accepting and fostering necessary changes at both the individual and the corporate level. To make their case, they draw from a broad variety of sources, including behavioral experiments and business case studies. Their informal style makes this an easy-to-read text full of implementable ideas. (LJ 2/1/10) (c) Copyright 2011. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

(c) Copyright Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
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Citations

APA Citation, 7th Edition (style guide)

Heath, C., & Heath, D. (2010). Switch: How to Change Things When Change Is Hard . Crown.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Heath, Chip and Dan Heath. 2010. Switch: How to Change Things When Change Is Hard. Crown.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Heath, Chip and Dan Heath. Switch: How to Change Things When Change Is Hard Crown, 2010.

Harvard Citation (style guide)

Heath, C. and Heath, D. (2010). Switch: how to change things when change is hard. Crown.

MLA Citation, 9th Edition (style guide)

Heath, Chip, and Dan Heath. Switch: How to Change Things When Change Is Hard Crown, 2010.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

Copy Details

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Libby202

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