Collaboration is increasingly difficult and increasingly necessary Often, to get something done that really matters to us, we need to work with people we don't agree with or like or trust. Adam Kahane has faced this challenge many times, working on big issues like democracy and jobs and climate change and on everyday issues in organizations and families. He has learned that our conventional understanding of collaboration-that it requires a harmonious...

"This new edition of Management Communication is a case-based textbook that introduces students to the strategic communication methods that are crucial to master in order for them to develop into effective and ethical managers at all levels of business. Effective communication skills are necessary for success in the business world, and O'Rourke has written a highly readable book filled with anecdotes and examples to engage students in the learning...

Everyone needs to communicate well to succeed in business. And everyone has a story to tell. This groundbreaking guide shows you how to tell your story, connect with your audience, and achieve results. --

Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders. In this new edition, we've...

"The data consistently tells us that today?s leaders are not prepared to lead their employees. Too many leaders don?t understand what it takes for them to succeed. Author Alain Hunkins has extensive experience with training leaders, and he has discovered one common thread in all of these different leaders. They?re keenly focused on what they do. But they?re not so focused on how they do it, especially when it concerns doing it with other people. This...

An award-winning news anchor presents methods for better communication in any business environment During her 20 years in broadcasting, award-winning news anchor Suzanne Bates conducted more than 10,000 interviews, during which she witnessed business leaders, politicians, and celebrities at their best and worst. Now a top CEO communication coach, Bates is renowned for her uncanny ability to transform even the shyest oratorical mouse into a public-speaking...

Never has clear communication been more critical. This comprehensive; commonsense book is a guide to getting the job of your dreams and presenting yourself in the best light through your writing; speaking; body language; and overall appearance. --

If you do not understand how communication works, then you may become perplexed and frustrated by interactions in the workplace. However, if you understand how communication works, then you have a good chance of diagnosing and fixing communication problems. Best of all, you can influence and motivate your employees, make better decisions, negotiate more effectively, build better work teams, and accomplish business objectives. This book discusses the...